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Customer Onboarding Solutions Professional

2 weeks ago

Cape Town, Western Cape, South Africa Emporium Full time

We are seeking a Customer Onboarding Solutions Professional to join our team at Emporium. In this role, you will be responsible for guiding our customers through the process of integrating and migrating their financial data into our system.

As a Customer Onboarding Solutions Professional, you will need to have excellent communication and interpersonal skills, as well as a strong understanding of financial software and systems. You will also need to be able to analyze complex problems and develop creative solutions.

Your key responsibilities will include:

Key Responsibilities
  • Onboarding new customers.
  • Ensuring seamless integration and migration of customer data.
  • Developing strong relationships with customers.
  • Providing expert guidance on financial software usage.
  • Creating customized system training plans.

This is an exciting opportunity for someone who enjoys working with people and has a passion for technology.