Customer Experience Specialist

Job DescriptionHello Future Customer Experience SpecialistWelcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our talent team in WB Ecosystems, the Customer Experience Specialist role is to provide expertise, advice and...

Africa's Future Starts HereWe are a firm believer in the African opportunity and our diverse talent reflects this.About the PositionThis role involves providing positive customer experiences by being responsive to customer needs, managing expectations, and delivering solutions in line with procedural, productivity, and quality standards.Main...

About this OpportunityThis role is responsible for contributing to the organization's goals by ensuring the effective planning and execution of Customer Marketing Strategy and against set objectives, targets, and budgets. The Marketing Automation Specialist will maximize customer value through engagement across channels with the purpose to create customer...

Job SummaryThis role is centered around building goodwill with customers by addressing their needs, resolving issues, and ensuring a positive overall experience.About the RoleThe incumbent is fully responsible for managing all aspects of the Goodwill process, ensuring that customer service functions are carried out efficiently and accurately. This role...

Role OverviewAs an Airport Services Supervisor, you will be responsible for overseeing airport services and ensuring seamless tour operations. Your primary goal will be to provide exceptional customer experiences while maximizing client satisfaction and supplier partnerships.Key Areas of Responsibility:Manage tour reservations and transfers, ensuring...

We are seeking a skilled Digital Customer Engagement Specialist to join our growing customer care team in South Africa.About the RoleThe successful candidate will provide strategic direction and operational leadership to our customer care teams, managing multi-channel customer interactions and optimizing call center performance. This role empowers you to...

Sales Executive PositionMirror Images (Pty) Ltd. is seeking a results-driven Sales Executive to join our team.About the Position:The ideal candidate will have a proven track record of driving sales growth and providing exceptional customer service.Key Responsibilities:Demonstrate in-depth knowledge of the store layout.Follow store operations and productivity...

Unlock Your Potential as a Travel Experience SpecialistAt Innovation Advance, we're looking for a skilled Travel Experience Specialist to join our team. As a key player in our incentives and group series department, you'll have the opportunity to craft unforgettable journeys for our clients.As a Travel Experience Specialist, your primary responsibility will...

RequirementsThe ideal candidate should have a Grade 12 (Maths 50% and English 50%) qualification and at least one year's experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme.Financial management experience, particularly with budgets, profit...

About the RoleWe are looking for a talented Customer Experience Analyst to analyze customer interactions and capture insights into the Genii tool. As a Customer Experience Analyst, you will be responsible for ensuring an independent, objective, and neutral collection of data.Main Responsibilities:Evaluate recorded customer interactions against the dimensions...

Job Summary">The Customer Service Agent role at iSON Xperiences requires a professional to effectively assist customers with general and specific queries, providing them with excellent service. This position involves resolving customer issues efficiently, escalating unresolved cases, and ensuring accurate information is provided.">Main...

Job Description:As a Customer Service Specialist at Telesure Investment Holdings (TIH), you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to obtain and capture information from insured or designated persons to settle claims with insurance carriers.**Responsibilities:**Manage...

We are looking for a Customer Experience Director to join our team at Mednurse. As a Bar Operations Manager, you will be responsible for overseeing all aspects of our bar's operations, including managing staff, maintaining inventory, ensuring cleanliness and safety, handling customer complaints, creating drink menus, and monitoring...

About This RoleThis Retail Sales Consultant position offers an exciting opportunity to join a fast-paced retail environment where no two days are ever the same. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Main DutiesDeliver outstanding customer service by actively listening...

iStore South AfricaWe are a leading Apple retailer in Africa, providing expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.We pride ourselves on delivering exceptional customer experiences and maintaining high levels of customer satisfaction.About the RoleAs an Assistant Manager at...

Data Center OperationsDevelop strategic plans for data center customer and facilities management operations.Establish and track OKRs, KPIs, SLAs, and metrics (performance, capacity, availability, budget).Oversee incident response, problem resolution, and change management to support customer experience.Design and implement business continuity plans,...

We are seeking a Customer Experience Representative to join our team.Key ResponsibilitiesMaintain a high level of customer satisfactionEnsure accurate stock counts and product expiry datesRequirementsGrade 12 qualificationMinimum 2 years retail experienceExcellent communication skillsWhat We OfferCompetitive remuneration packageOpportunities for professional...

About the Role:This entry-level position requires an individual with a passion for delivering exceptional customer experiences.The successful candidate will possess strong communication and problem-solving skills, with the ability to work effectively in a team environment.Responsibilities will include:Managing service requests across multiple...

We are seeking an innovative and strategic thinker to join our team as a Customer Solutions Specialist.The successful candidate will be responsible for providing expert advice and guidance to clients, ensuring their needs are met and exceeded.Responsibilities:Conduct thorough needs analyses to identify client requirements.Develop and implement customized...

This role requires someone who can lead by example and inspire their team to achieve great things. The successful candidate will have excellent communication skills and be able to build strong relationships with colleagues and customers.Job DetailsThe ideal candidate will have experience in managing teams and driving business results.They will also be able...