Customer Experience Specialist
4 days ago
As an Airport Services Supervisor, you will be responsible for overseeing airport services and ensuring seamless tour operations. Your primary goal will be to provide exceptional customer experiences while maximizing client satisfaction and supplier partnerships.
Key Areas of Responsibility:
- Manage tour reservations and transfers, ensuring accurate bookings and prompt responses to clients.
- Collaborate with suppliers to deliver high-quality tour experiences.
- Implement effective tour operations for seat-in-coach tours, prioritizing guest comfort and safety.
- Cater to diverse client divisions, including international agents, local tour operators, and online direct consumers.
Requirements:
- High school diploma or equivalent.
- Travel & Tourism qualification or extensive experience in group series tour consulting.
- Proficiency in online systems and Microsoft Office applications.
- Excellent communication, problem-solving, and organizational skills.
- Ability to negotiate, make decisions, and work effectively in a team.
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Customer Experience Specialist English-speaking
14 hours ago
Randburg, Gauteng, South Africa Digital Customer Care Company BV Full timeWe're seeking a skilled Customer Experience Specialist English-speaking to join our team! As a customer experience specialist, you'll play a critical role in shaping the customer experience for our clients.Your responsibilities will include developing and implementing customer experience strategies, gathering customer feedback, and analyzing data to improve...
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Customer Experience Specialist
4 days ago
Randburg, Gauteng, South Africa OneCart Full timeAbout the RoleWe are looking for a highly skilled Customer Experience Specialist to join our team at OneCart. As a Customer Experience Specialist, you will be responsible for creating personalized shopping experiences for our clients, exceeding their expectations, and building strong relationships.This role involves providing expert advice, guidance, and...
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Customer Experience Specialist
13 hours ago
Randburg, Gauteng, South Africa Managed People Solutions Full timeJob Overview:As a Customer Experience Specialist at Managed People Solutions, you will play a crucial role in ensuring that our clients receive exceptional service. This includes managing customer communication, resolving queries and complaints in a timely manner, and maintaining accurate records of all interactions.Key Responsibilities:Develop and implement...
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Customer Experience Specialist
4 days ago
Randburg, Gauteng, South Africa FNB South Africa Full timeJob DescriptionHello Future Customer Experience SpecialistWelcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our talent team in WB Ecosystems, the Customer Experience Specialist role is to provide expertise, advice and...
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Customer Experience Specialist
13 hours ago
Randburg, Gauteng, South Africa emerson Full timeWe are seeking a Customer Experience Specialist to guarantee a positive customer experience and ensure timely and reliable processing of customer orders from booking to invoicing. This role requires managing speedy and knowledgeable responses to assist customers at any stage of their order and proactively solving any problems.As a key member of our team, you...
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Customer Experience Manager
1 day ago
Randburg, Gauteng, South Africa Humankind Group Full timeJob DescriptionWe are seeking an experienced Marketing Automation Specialist to join our team. As a key member of the Customer Relationship Marketing team, you will contribute to the development and execution of customer-centric marketing strategies.Responsibilities include:Designing and implementing customer journeys and workflows on the marketing...
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Customer Experience Specialist
14 hours ago
Randburg, Gauteng, South Africa FirstRand Bank Limited Full timeJob Description:To deliver exceptional customer experiences by providing personalized support and solutions that meet their needs and expectations.About Us:We are a leading financial services provider committed to making a positive impact in the lives of our customers and communities.Your Role:Connect with our customers through empathetic communication,...
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Customer Experience Specialist
4 days ago
Randburg, Gauteng, South Africa Old Mutual South Africa Full timeAfrica's Future Starts HereWe are a firm believer in the African opportunity and our diverse talent reflects this.About the PositionThis role involves providing positive customer experiences by being responsive to customer needs, managing expectations, and delivering solutions in line with procedural, productivity, and quality standards.Main...
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Remote Customer Care Specialist
13 hours ago
Randburg, Gauteng, South Africa Digital Customer Care Company Bv Full timeWhy Work with UsDigital Customer Care Company Bv offers a unique opportunity to join a dynamic and innovative company that is committed to excellence. As a remote worker, you will enjoy the flexibility to work from anywhere, using your own computer and equipment. You will also receive comprehensive training and ongoing support from our experienced agents and...
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Virtual Assistant
13 hours ago
Randburg, Gauteng, South Africa Valuable Recruitment Full timeAt Ronin, we recognize the importance of delivering exceptional customer experiences. As a Digital Marketing Support Specialist, you will play a vital role in helping us achieve this goal.We are seeking a highly skilled and motivated individual who can provide top-notch support to our clients. Your responsibilities will include responding to customer queries...
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Travel Experience Specialist
7 days ago
Randburg, Gauteng, South Africa Innovation Advance Full timeUnlock Your Potential as a Travel Experience SpecialistAt Innovation Advance, we're looking for a skilled Travel Experience Specialist to join our team. As a key player in our incentives and group series department, you'll have the opportunity to craft unforgettable journeys for our clients.As a Travel Experience Specialist, your primary responsibility will...
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English Speaking Customer Support Specialist
9 hours ago
Randburg, Gauteng, South Africa Digital Customer Care Company BV Full timeAt Digital Customer Care Company BV, we're looking for a highly motivated Multilingual Customer Service Agent to join our team. As a remote worker, you will be responsible for answering various customer questions about products and services, cultivating an interest in the visitor, and entering contact details of leads.The successful candidate will have...
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Transportation Specialist
14 hours ago
Randburg, Gauteng, South Africa Intrepid Experience Full timeJob SummaryWe are seeking a skilled Overland Tour Driver to join our team at Intrepid Experience. As a key member of our operations, you will be responsible for safely transporting our clients across Germany.
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Gaming Experience Specialist
13 hours ago
Randburg, Gauteng, South Africa Initiate International Full timeJob DescriptionAn exciting opportunity has opened for a Gaming Experience Specialist to join Initiate International in Johannesburg, focusing on building and maintaining strong relationships with high-value players.The successful candidate will act as a brand ambassador, providing world-class service, resolving player queries, and proactively engaging VIPs...
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Customer Experience Specialist
14 hours ago
Randburg, Gauteng, South Africa International Flavors & Fragrances Full timeCandidate ProfileWe are seeking a highly motivated and experienced Senior Marketing Associate to join our team at International Flavors & Fragrances. The ideal candidate will have a strong background in marketing, preferably in the B2B sector, and experience in analyzing market trends and consumer insights.You will have excellent communication and...
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Customer Service Agent Role
13 hours ago
Randburg, Gauteng, South Africa Digital Customer Care Company Bv Full timeLooking for a dynamic and innovative work environment where you can grow your skills and experience? Digital Customer Care Company Bv is seeking an experienced Customer Service Agent to join our team.In this role, you will be responsible for providing exceptional customer service via live chat, email, and phone to clients in the automotive and fashion...
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Customer Experience Analyst
14 hours ago
Randburg, Gauteng, South Africa Sanlam Limited Full timeSantam Limited has an exciting opportunity for a Customer Experience Analyst to join our team.Role OverviewThe Customer Experience Analyst will be responsible for driving a comprehensive customer experience strategy, including ownership of VOX Tools survey platform.Key ResponsibilitiesDevelop and execute strategies to advance customer advocacy across...
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Customer Experience Lead
13 hours ago
Randburg, Gauteng, South Africa Ello Technology Sa Full timeEllo Technology Sa is looking for a highly skilled Customer Experience Lead to join our team. In this role, you will be responsible for developing and implementing strategies to ensure exceptional customer experiences and drive business growth.Your main responsibilities include:Customer Experience: Develop and implement strategies to ensure exceptional...
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Customer Experience Representative
14 hours ago
Randburg, Gauteng, South Africa Cre8work Full timeWelcome to Cre8work, where we're passionate about delivering exceptional customer experiences.We're currently seeking a skilled Customer Experience Representative to join our team and help us exceed our customers' expectations.Main ResponsibilitiesDeliver outstanding customer service, responding promptly to customer needs and resolving any issues...
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Customer Experience Analyst
4 days ago
Randburg, Gauteng, South Africa Dante Personnel Full timeAbout the RoleWe are looking for a talented Customer Experience Analyst to analyze customer interactions and capture insights into the Genii tool. As a Customer Experience Analyst, you will be responsible for ensuring an independent, objective, and neutral collection of data.Main Responsibilities:Evaluate recorded customer interactions against the dimensions...