Store Operations Manager

3 weeks ago


Johannesburg, Gauteng, South Africa HR Studio Full time

We're seeking an exceptional Retail Store Operations Manager to oversee the smooth operation of our car washing store.

Job Summary

This is a dynamic leadership opportunity that requires strong organizational, communication, and interpersonal skills. You will be responsible for ensuring efficient workflow, maintaining high standards of cleanliness and functionality, and fostering a positive work environment.

The ideal candidate will have experience in retail or store management, proficiency in inventory management and financial analysis, and excellent people management skills.

Key Responsibilities
  • Oversee all aspects of car washing store operations, including opening and closing procedures, scheduling, and inventory management.
  • Maintain efficient workflow and adherence to established processes and standards.
  • Monitor and maintain equipment and facilities cleanliness and functionality.
  • Implement health and safety protocols to ensure a safe working environment.
  • Supervise a team of car wash technicians and support staff, providing training and coaching as needed.
  • Foster a positive work environment, promote teamwork, and address employee issues or concerns.
  • Ensure exceptional customer service is provided throughout the car washing process.
  • Handle customer inquiries, concerns, and complaints in a professional manner.
  • Manage inventory levels, coordinate with suppliers, and implement inventory control measures.
  • Analyze data and trends to identify areas for improvement and implement action plans.
  • Provide insights and recommendations to operation management based on data analysis.
Requirements
  • Matric qualification
  • Proven experience in retail or store management
  • Proficiency in inventory management and financial analysis
  • Car and driver's license

Salary: $60,000 - $80,000 per annum, depending on experience. The location is not specified, but you should expect a competitive salary considering the role and industry.



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