Store Operations Manager
1 month ago
We are a dynamic retail company looking for a skilled Store Operations Manager to join our team in Johannesburg. The ideal candidate will have excellent leadership skills, strong communication abilities, and a passion for delivering exceptional customer experiences.
Job SummaryThis is a challenging role that requires the ability to manage store operations efficiently, drive sales growth, and maintain high standards of customer service. As a Store Operations Manager at Ciovita, you will be responsible for overseeing all aspects of store operations, including sales, inventory management, and customer service.
Key Responsibilities- Assist the Store Manager in overseeing daily store operations, ensuring seamless execution of business strategies and plans.
- Drive sales growth by identifying opportunities to increase revenue and implementing effective strategies to achieve targets.
- Action customer feedback promptly to ensure high levels of customer satisfaction and loyalty.
- Manage inventory levels and replenishment processes to optimize stock availability and minimize shrinkage.
- Replenish stock and execute visual merchandising to create an engaging shopping environment.
- Maintain cleanliness and organization of the store to uphold brand standards.
- Ensure all relevant Standard Operating Procedures are followed and adhered to.
- Keep all systems up-to-date, including Monday.com, iSync, and JPI (per Daily Systems Update SOP).
- High school degree or equivalent.
- Experience in retail management, preferably in a supervisory or assistant manager role.
- Cash handling management.
- Inventory Management.
- Leadership within the store.
- Proven track record of driving sales and achieving targets.
- Google Suite and Microsoft Office.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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