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Store Operations Manager
2 months ago
About the Role:
We are seeking a seasoned Floor Manager to lead our store team in Johannesburg.
Key Responsibilities:
- Oversee daily store operations, ensuring a smooth customer experience and efficient staff interactions.
- Manage and motivate a team of employees, fostering a productive work environment.
- Monitor and maintain store performance, driving sales and optimizing operational efficiency.
- Collaborate with senior management to ensure the store meets performance targets and customer expectations.
- Train and develop team members, identifying future leaders within the team.
- Prepare for a broader management role, taking on responsibilities related to overall business management and growth.
Requirements:
- Matric qualification
- Valid driver's license
- Proven experience in managing a team
- Previous experience in hardware environments required
- Ability to manage day-to-day operations, handle pressure, and meet performance targets
- Strong communication and organizational skills
- A self-starter with a drive to take ownership of store operations and work toward broader business objectives
- Familiarity with stock management, in-store marketing, customer service, and staff training processes
- Basic labour law knowledge regarding leave
What We Offer:
- A dynamic and mature working environment
- Significant growth potential, with opportunities to transition into a Store Manager position
About Kontak Recruitment:
We are an equal opportunities employer, welcoming candidates from all backgrounds. Our hiring process is fair and transparent, with only shortlisted candidates contacted for further assessment.
