Call Centre Specialist

Job Title: Junior Call Centre AgentJoin our team at Sydsen Group (Pty) Ltd as a Junior Call Centre Agent and take on a challenging role that requires strong communication and interpersonal skills. As a Junior Call Centre Agent, you will be responsible for contacting and nurturing consumers on behalf of our clients to reach project objectives.Key...

Job SummaryWe are seeking a highly motivated and results-driven Junior Call Centre Agent to join our team at Sydsen Group (Pty) Ltd. As a key member of our call centre team, you will be responsible for nurturing leads and delivering exceptional customer service to our clients.Key ResponsibilitiesLeads Nurturing: Nurture all leads, new and exciting, in...

Job SummaryContact and nurture a set number of consumers on behalf of our clients to achieve agreed project objectives. This involves making outbound calls and sending emails in accordance with our nurturing process, while accurately updating lead data on our CRM. Additionally, be available to handle inbound calls directed at our call centre.Key...

Job Title: Quality Assurance SpecialistJob Summary:We are seeking a Quality Assurance Specialist to enhance the customer experience journey by quality assessing call centre interactions, enabling low-risk and zero-surprises BAU, and producing reports that tell the story of the customer experience journey.Key Responsibilities:Quality assess call centre...

Job Title: Call Centre SpecialistThe Call Centre Specialist will play a crucial role in converting leads into sales by following up on leads generated through the dealership's website.Key Responsibilities:Lead Follow-Up: Contact leads promptly and professionally to nurture potential customers.Customer Engagement: Build rapport with potential customers to...

Job Title: Commercial Lines Contact Centre AgentWe are seeking a highly skilled and experienced Commercial Lines Contact Centre Agent to join our team at Rad Resources.Key Responsibilities:Handle a portfolio of approximately 600 policies, providing exceptional customer service and support.Utilize strong communication and interpersonal skills to effectively...

Job Title: Call Centre AgentJob Summary:The Call Centre Agent will be responsible for capturing customer requests/complaints on SAP received via telephone and/or mail. The agent must have the ability to identify emergencies and escalate accordingly.Key Responsibilities:Logging of faults/requests/complaintsDispatchingAttending to follow-ups and...

Job Title: Junior Call Centre AgentAt Sydsen Group (Pty) Ltd, we are seeking a highly motivated and detail-oriented Junior Call Centre Agent to join our team. As a Junior Call Centre Agent, you will be responsible for nurturing leads and providing exceptional customer service to our clients.Key Responsibilities:Leads Nurturing: Nurture all leads, new and...

Job Title: National Operations Co-OrdinatorLuMac Recruitment and Consulting is seeking a highly skilled and experienced National Operations Co-Ordinator to join our team.Job SummaryThe National Operations Co-Ordinator will be responsible for overseeing the day-to-day operations of our call centre, ensuring that customer experience is consistently high and...

Job Title: National Operations CoordinatorLuMac Recruitment and Consulting is seeking a highly skilled National Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our call centre and ensuring that our customers receive exceptional service.Key...

Job Title: Call Centre AgentJob Summary:The Call Centre Agent will be responsible for capturing customer requests/complaints on SAP received via telephone and/or mail. The agent must have the ability to identify emergencies and escalate accordingly.Key Responsibilities:Logging of faults/requests/complaintsDispatchingAttending to follow-ups and...

Job DescriptionLuMac Recruitment and Consulting is seeking a highly skilled and experienced Branch and Service Centre Manager to join our team. As a key member of our organization, you will be responsible for leading our branch operations, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesManage the repair, delivery, and...

Job Title: National Operations Co-OrdinatorLuMac Recruitment and Consulting is seeking a highly skilled and experienced National Operations Co-Ordinator to join our team.Job SummaryThe National Operations Co-Ordinator will be responsible for overseeing the daily operations of our call centre, ensuring that customer experience is consistently high across all...

Job SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at BCXP. The successful candidate will be responsible for managing the Call Centre SLA, identifying opportunities for service improvements, and ensuring that ITIL principles are embedded.Key ResponsibilitiesManage the Call Centre SLA and ensure that it is clearly understood...

Commercial Specialist Opportunity at TelebestWe are seeking a highly skilled Commercial Specialist to join our team in Centurion. As a key member of our commercial operations team, you will be responsible for managing and analyzing financial data, developing business strategies, and ensuring the effective execution of commercial projects.Key...

Telebest is seeking a highly skilled Commercial Specialist to join our team in Centurion. The ideal candidate will possess a strong background in finance and a proven track record in facilities or property management.Key Responsibilities:Develop and implement financial models and costing strategies.Convert large requests for quotation into detailed financial...

Telebest is seeking a highly motivated Sales and Business Development Professional to join our team in Centurion. The ideal candidate will have a proven track record of success in sales and be able to communicate effectively with clients.Key Responsibilities:Meet and exceed sales targets through effective cold-calling and warm-up techniques.Ensure adherence...

Job OverviewTo support the Customer Experience Centre in delivering exceptional customer service, we are seeking a skilled Customer Care Administrator. The successful candidate will be responsible for handling inbound and outbound calls, logging cases, and maintaining effective communication with all relevant parties.Key ResponsibilitiesAssist the Customer...

Job SummaryContact and engage with consumers on behalf of our clients to achieve project objectives through outbound calling and emailing, following our nurturing process and updating leads data on our CRM. Additionally, handle inbound calls in our call centre.Key ResponsibilitiesLeads NurturingNurture all leads, new and existing, in accordance with our...

Job Overview We are seeking a driven and goal-oriented individual to join our team as a Commercial Inbound Sales Advisor. Key Responsibilities: * Sell new business products to prospective clients within the call centre * Possess proficient communication skills and the ability to multi-task * Meet minimum Matric qualification or equivalent qualification *...