Call Centre Specialist

Job SummaryWe are seeking a highly motivated and results-driven Junior Call Centre Agent to join our team at Sydsen Group (Pty) Ltd. As a key member of our call centre team, you will be responsible for nurturing leads and delivering exceptional customer service to our clients.Key ResponsibilitiesLeads Nurturing: Nurture all leads, new and exciting, in...

Job SummaryContact and nurture a set number of consumers on behalf of our clients to achieve agreed project objectives. This involves making outbound calls and sending emails in accordance with our nurturing process, while accurately updating lead data on our CRM. Additionally, be available to handle inbound calls directed at our call centre.Key...

Quality Assurance Specialist – A Key Role in Delivering ExcellenceAt WNS Global Services, we are committed to delivering exceptional customer experiences. As a Quality Assurance Specialist, you will play a vital role in enhancing our customer journey by quality assessing call centre interactions. This includes evaluating calls, emails, chats, and other...

Job Title: Quality Assurance SpecialistJob Summary:We are seeking a Quality Assurance Specialist to enhance the customer experience journey by quality assessing call centre interactions, enabling low-risk and zero-surprises BAU, and producing reports that tell the story of the customer experience journey.Key Responsibilities:Quality assess call centre...

Role OverviewWe are seeking a highly skilled Data Centre Infrastructure Specialist to join our team at BCXP. The successful candidate will be responsible for delivering high-quality services and solutions that meet the needs of our clients.Key ResponsibilitiesDevelop and implement strategic plans to drive business objectives, including identifying...

The role of the Automotive Customer Engagement Specialist is crucial in converting website leads into test drives and potential sales. This involves following up on leads and nurturing potential customers to understand their needs and preferences. The ideal candidate should have excellent communication skills, a proven track record of achieving sales...

Job Title: Call Centre SpecialistThe successful Call Centre Specialist will be responsible for effectively converting leads generated through the dealership's website into test drives and potential sales, contributing significantly to the dealership's success.Key Responsibilities:Lead Follow-Up: Contact leads received through the dealership's...

About UsAt Gap Consulting, we are committed to providing exceptional service to our clients. As a key member of our team, you will play a crucial role in ensuring that our customers receive the highest level of support and satisfaction.Salary Structure:The basic salary for this position ranges from R 10,000 to R 11,500 per month, depending on experience.In...

Job Summary:The Quality Assessor role at WNS Global Services is a critical position that plays a vital part in enhancing the customer experience journey. As a Quality Assessor, you will be responsible for quality assessing call centre interactions, identifying areas of improvement, and contributing towards Continuous Improvement initiatives.

Job DescriptionThe Call Centre Specialist will be responsible for following up on leads generated through the dealerships website, ensuring a seamless customer experience from initial contact to final sale.Key Responsibilities:Contacting leads received through the dealerships website promptly and professionally to nurture potential customers.Building rapport...

Sydsen Uthintane (Pty) Ltd seeks a highly skilled Customer Relationship Lead Conversion Specialist to join our team. As a key member of our sales department, you will play a vital role in converting leads into sales and driving business growth.About the RoleThe successful candidate will be responsible for:Establishing strong relationships with potential...

Business Unit, Department and ReportingBusiness UnitOperateDepartmentManaged Services - WintelJob GradeS6 Core DescriptionTo support customer technical solutions by providing general technical support, maintenance and troubleshooting on customer systems under the guidance of technical specialists.Key Deliverables / Primary FunctionsCollaborate with...

Job Title: National Operations CoordinatorLuMac Recruitment and Consulting is seeking a highly skilled National Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our call centre and ensuring that our customers receive exceptional service.Key...

Job SummaryWe are seeking a skilled Debt Recovery Specialist to join our team at Express Employment Professionals Midrand. As a Debt Recovery Specialist, you will be responsible for managing accounts to recover outstanding debts, planning courses of action to recover outstanding debts, handling questions and complaints, updating account status and database...

Job DescriptionLuMac Recruitment and Consulting is seeking a highly skilled and experienced Branch and Service Centre Manager to join our team. As a key member of our organization, you will be responsible for leading our branch operations, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesManage the repair, delivery, and...

Job SummaryWe are seeking a dedicated and skilled Customer Retention Specialist to join our team at OUTsurance.About the RoleThe ideal candidate will be responsible for handling difficult calls, retaining clients, and ensuring they remain part of the OUTsurance family.Key ResponsibilitiesHandle client queries and complaints in a competent, efficient, and...

Placement Point is seeking a skilled Technical Support Specialist to join our team. With a proven track record of providing exceptional support, this role is ideal for individuals who are passionate about delivering top-notch service.A successful candidate will have a minimum of 1 year of experience in a similar role, with a strong understanding of...

Job Title: Technical Support Specialist - Network and Wireless ExpertWe are seeking a highly skilled Technical Support Specialist to join our team at Placement Point. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.About the Role:Provide technical support to clients...

Telebest is seeking a highly motivated Sales and Business Development Professional to join our team in Centurion. The ideal candidate will have a proven track record of success in sales and be able to communicate effectively with clients.Key Responsibilities:Meet and exceed sales targets through effective cold-calling and warm-up techniques.Ensure adherence...

Job Summary:We are seeking a skilled Debt Recovery Specialist to join our team at Express Employment Professionals Midrand. As a key member of our team, you will be responsible for managing accounts to recover outstanding debts, planning a course of action to recover outstanding debts, handling questions and complaints, updating account status and database...