National Operations Coordinator
1 month ago
LuMac Recruitment and Consulting is seeking a highly skilled National Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our call centre and ensuring that our customers receive exceptional service.
Key Responsibilities:- Manage and improve centre performance through performance monitoring, problem resolution, system audits, and quality assurance measures.
- Develop and implement best call centre methods and procedures to ensure positive morale and effective daily operations.
- Conduct staff performance reviews, assess needs, and provide training and development opportunities to enhance employee skills and knowledge.
- Establish and maintain high standards for productivity, quality, and customer service.
- Develop and implement systems for customer interaction and voice response, and control the implementation process.
- Manage and oversee overall performance and service level agreement of all Corporate and Insurance accounts.
- Responsible for all management feedback reports and presentations as requested or scheduled.
- POPIA compliance executed and maintained.
- Ensuring auditing takes place as per company policy and procedure.
- Mandates acquired for all new sales and all transactions related to debit orders.
- Proven experience in call centre management or a related field.
- Strong leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Knowledge of call centre software and systems.
- Ability to work in a fast-paced environment and meet deadlines.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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National Operations Co-Ordinator
3 weeks ago
Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full timeJob Title: National Operations Co-OrdinatorReports to: Chief Operating Officer and Chief Marketing OfficerJob Summary:We are seeking a highly skilled National Operations Co-Ordinator to oversee and manage customer experience within our divisions, including C2B and B2B, as well as Third party agents. The successful candidate will be responsible for conducting...
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Logistics and Operations Coordinator
1 month ago
Centurion, Gauteng, South Africa Nile Fresh (Pty) Ltd Full timeWe are seeking a highly motivated and detail-oriented Logistics and Operations Coordinator to join our team at Nile Fresh (Pty) Ltd. As a Logistics and Operations Coordinator, you will be responsible for providing operational and customer service support, conducting periodical stock counts in the warehouse, and assisting with receiving and dispatching...
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Fleet Operations Coordinator
2 weeks ago
Centurion, Gauteng, South Africa Service Solutions Staffing Full timeJob SummaryWe are seeking a detail-oriented and organized Fleet Operations Coordinator to join our team at Service Solutions Staffing. As a key member of our operations team, you will be responsible for managing and overseeing the administrative tasks related to our fleet of vehicles. This includes booking services, tracking vehicle usage, managing vehicle...
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Fleet Operations Coordinator
3 days ago
Centurion, Gauteng, South Africa Service Solutions Staffing Full timeJob OverviewWe are seeking a skilled Fleet Operations Coordinator to manage and oversee administrative tasks related to our fleet of vehicles. This role is ideal for candidates with 2-5 years of administration experience, particularly those with experience in vehicle or fleet management.Responsibilities:• Manage and coordinate daily operations related to...
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Operations Coordinator
1 month ago
Centurion, Gauteng, South Africa Edge Executives Full timeOperations Assistant PositionA dynamic opportunity has opened up for an organised and proactive Operations Assistant to join a fast-paced team at Edge Executives.Key Responsibilities:Manage and respond to guest booking enquiries via digital platforms, ensuring response times under 3 minutes.Work closely with finance, operations, and housekeeping teams to...
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Intelligence Operations Coordinator
1 month ago
Centurion, Gauteng, South Africa Bidvest Protea Coin Full timeJob Title: Intelligence Co-OrdinatorWe are seeking a highly skilled and experienced Intelligence Co-Ordinator to join our team at Bidvest Protea Coin. The successful candidate will be responsible for managing and coordinating intelligence operations, gathering and analyzing information, and providing strategic support to our clients.Key...
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Warehouse Operations Coordinator
6 days ago
Centurion, Gauteng, South Africa JoburgJobs Full timeAbout JoburgJobsWe are a leading pharmaceutical company seeking a highly skilled and detail-oriented Warehouse Operations Coordinator to join our team in Samrand, Centurion, PTA.
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Financial Operations Coordinator
1 month ago
Centurion, Gauteng, South Africa Green Marble Recruitment Consultants Full timeWe are seeking a highly organized and detail-oriented Financial Operations Coordinator to join our team at Green Marble Recruitment Consultants. The successful candidate will be responsible for providing administrative support to our finance department, including maintaining accurate filing systems, assisting with statutory compliance tasks, and supporting...
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Project Coordinator
6 days ago
Centurion, Gauteng, South Africa WNS Global Services Full timeAbout WNS Global ServicesWe are a leading business process management company that helps organizations achieve operational excellence.Job SummaryWe are seeking a highly motivated and organized Project Coordinator to join our team. This is a great opportunity to work with a dynamic organization and contribute to the success of our clients.Key...
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IT Operations Coordinator
4 weeks ago
Centurion, Gauteng, South Africa WeBuyCars Full timeWe are seeking a highly organized and proactive IT Customer Service Co-ordinator and Admin to support our department's smooth operation. The successful candidate will ensure that our IT resources are efficiently scheduled, while also handling a range of administrative duties.Key Responsibilities:Coordinate and schedule IT resources for various internal and...
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Branch Operations Coordinator
3 weeks ago
Centurion, Gauteng, South Africa WeBuyCars Full timeRole Summary: We are seeking a skilled Branch Operations Coordinator to conduct comprehensive audits across operational areas within our We Buy Cars branches. This role involves evaluating processes, identifying compliance issues, and ensuring adherence to company standards. The ideal candidate will recommend improvements to enhance efficiency and maintain...
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Financial Operations Coordinator
1 month ago
Centurion, Gauteng, South Africa Green Marble Recruitment Consultants Full timeWe are seeking a highly organized and detail-oriented Financial Operations Coordinator to join our team at Green Marble Recruitment Consultants. The ideal candidate will have a strong background in finance and administration, with excellent communication and interpersonal skills.The successful candidate will be responsible for:Organizing and maintaining...
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Warehouse Operations Coordinator
1 month ago
Centurion, Gauteng, South Africa JoburgJobs Full timeJob Title: Admin AssistantWe are seeking a highly organized and detail-oriented Admin Assistant to join our team at JoburgJobs. The ideal candidate will be responsible for accurately capturing incoming orders, maintaining data records, and supporting warehouse operations.Key Responsibilities:Capture and process incoming orders with accuracy and...
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Operations Coordinator
2 weeks ago
Centurion, Gauteng, South Africa The Talent Room Full timeWe are seeking a skilled Operations Coordinator at The Talent Room to support our team in Midstream, Centurion East. This is a fantastic opportunity for a dedicated professional to take on new challenges and grow with our company.Below are the key responsibilities of this role:Manage all administrative tasks efficiently, ensuring seamless day-to-day...
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Debriefing Clerk
4 weeks ago
Centurion, Gauteng, South Africa Fokus Personnel CC Full timeJob Title: Debriefing Clerk - Operations CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Debriefing Clerk - Operations Coordinator to join our team at Fokus Personnel CC. The successful candidate will be responsible for debriefing drivers, monitoring and controlling driver scores and fuel consumption, and reporting accidents and...
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Operations Coordinator
3 days ago
Centurion, Gauteng, South Africa Ultra Pharmaceutical and Medical Placements Full timeWe are seeking an experienced Operations Coordinator to join our team at the Centurion Branch. This is a fantastic opportunity for someone who enjoys administrative work and has a passion for customer service.About Ultra Pharmaceutical and Medical PlacementsUltra Pharmaceutical and Medical Placements is a well-established company in the FMCG industry, known...
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Operations Coordinator for Vehicle Sales
1 week ago
Centurion, Gauteng, South Africa WeBuyCars Full timeWe are seeking an experienced Operations Coordinator to support our Vehicle Sales team at WeBuyCars. The ideal candidate will have a strong administrative background, with excellent organizational and communication skills.About the RoleThis is a critical position that requires attention to detail, strong problem-solving skills, and the ability to work...
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Project Coordinator
2 weeks ago
Centurion, Gauteng, South Africa MECS Africa Full timeJob Title: Project PlannerJob Summary: We are seeking an experienced Project Planner to join our team at MECS Africa. The successful candidate will be responsible for developing and managing detailed programme plans, managing scope, identifying and mitigating risks, and delivering projects on time and to a high standard.Key Responsibilities:Programme...
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Care Programmes Coordinator
6 days ago
Centurion, Gauteng, South Africa National Renal Care Full timeCompany OverviewWe're a not for profit trust that cares about our residents and our staff. We invest every penny we make in the people who live in our homes and the people who work here too.This means better quality care and lovely homes for our residents, along with competitive wages and great training and development opportunities for our team...
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Strategic Operations Manager
3 weeks ago
Centurion, Gauteng, South Africa Merand Corbett & Associates Full timeAbout the RoleWe are seeking an exceptional Strategic Operations Manager to join our team at Merand Corbett & Associates. In this critical role, you will be responsible for overseeing the day-to-day operations of our organization, driving business growth, and ensuring seamless execution of our strategies.Main Responsibilities:Direct and coordinate...