Global Account Strategist

18 hours ago


Johannesburg, Gauteng, South Africa Hogarth Worldwide Ltd Full time

We are seeking a Global Account Strategist to join our dynamic team at Hogarth Worldwide Ltd. As a Global Account Strategist, you will be responsible for the overall management of key client accounts, leading and developing a team, and contributing to the growth of our business.

This role requires a strategic thinker with a strong understanding of integrated campaigns, particularly in the video production space. You will be the primary point of contact for client and internal escalations, ensuring smooth and efficient operations while fostering strong, long-lasting relationships.

This role reports to the Production Lead/Group Account Director - Johannesburg. You will work closely with the Johannesburg and Cape Town teams.

Key Responsibilities:
  1. Assume overall responsibility for the successful management of assigned client accounts.
  2. Develop and maintain strong relationships with key client stakeholders, managing their perceptions and expectations.
  3. Act as the primary point of contact for client escalations, proactively resolving issues and communicating effectively.
  4. Understand and adhere to contractual obligations, commercial arrangements, and SLAs.
  5. Maintain a deep understanding of the client, agency, and Hogarth relationships and how they interact.
  6. Coach and develop team members to ensure their success through personalized development plans.
Business Growth & Financial Management:
  1. Support the Group Account Director (GAD) in identifying and pursuing new business opportunities.
  2. Work closely with the GAD on P&L management, forecasting, and budgeting.


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