Senior Account Strategist

4 days ago


Johannesburg, Gauteng, South Africa Smdtechnologies Full time
About the Role

Smdtechnologies is seeking a highly skilled Senior Account Strategist to join our team. As a Senior Account Strategist, you will be responsible for developing and maintaining strong relationships with our key clients.

Responsibilities
  1. Developing a solid understanding of key client needs and objectives
  2. Anticipating and resolving key client issues and complaints
  3. Managing communications between key clients and internal teams
  4. Strategic planning to improve client results
  5. Negotiating contracts with clients and establishing timelines for performance
  6. Collaborating with sales teams to maximize profit through up-selling and cross-selling
  7. Planning and presenting reports on account progress, goals, and quarterly initiatives
  8. Maintaining accurate and relevant client data
Requirements and Qualifications
  • Able to multitask, prioritize, and manage time efficiently
  • Goal-oriented, organized team player
  • Encouraging to team and staff; able to mentor and lead
  • Excellent interpersonal relationship skills
  • In-depth understanding of company key clients and their position in the industry
  • Eager to expand company with new sales, clients, and territories
  • Able to analyze data and sales statistics and translate results into better solutions
  • Strong negotiation skills, with ability to follow-through on client contracts
  • Proven results of delivering client solutions and meeting sales goals
  • Excellent problem-solving skills
  • Own transport, with valid driver's license


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