Desktop Support Professional with Excellent Communication Skills

2 weeks ago


Cape Town, Western Cape, South Africa Tipps Focus Full time
Job Title: Desktop Support Engineer

We are seeking a highly skilled and experienced Desktop Support Engineer to join our team at Tipps Focus.

Key Responsibilities:
  • Provide exceptional technical support to employees, ensuring prompt resolution of IT issues.
  • Maintain and troubleshoot computer systems, hardware, and software to optimize performance and efficiency.
  • Collaborate with the IT team to implement new technologies and improve existing systems.
Requirements:
  • Bachelor's degree in Computer Science or related field.
  • Minimum 2-5 years of experience in desktop support.
  • Strong problem-solving skills and attention to detail.
  • Familiarity with Jenkins, Docker, Kubernetes, Git, Cloud platforms (AWS/Azure), and XL-deploy.
Preferred Qualifications:
  • Experience working with Graphing/logging tools (Kibana, Grafana, Logstash, Elasticsearch).
  • Familiarity with DevSecOps processes and practices.
Compensation:

The estimated salary for this role is R350,000 - R500,000 per annum, depending on experience.

About Us:

Tipps Focus is a dynamic company that values innovation and collaboration. We offer a supportive work environment and opportunities for professional growth.



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