Technical Product Content Trainer

1 week ago


Randburg, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

Job Summary

The Product Training Specialist will be responsible for delivering high-quality training content to internal and external customers. This role will work closely with the product team to develop and maintain training materials, conduct user acceptance testing, and provide technical support to customers.

Key Responsibilities

  • Develop and maintain training materials, including user manuals, guides, and tutorials
  • Conduct user acceptance testing to ensure products meet customer requirements
  • Provide technical support to customers, including troubleshooting and issue resolution
  • Work closely with the product team to develop and implement training strategies
  • Collaborate with cross-functional teams to ensure seamless product delivery

Requirements

  • Relevant degree or diploma in a related field
  • Previous experience in a technical training or support role
  • ETDP qualification would be advantageous
  • 5-7 years of related work experience


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