Technical Product Content Specialist
2 weeks ago
Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC is seeking a highly skilled Technical Product Content Trainer to join our team.
Job Summary:The Technical Product Content Trainer will be responsible for supporting various departments with training and roll out of products. This individual will provide specific and detailed training of a technical nature to our sales and support teams upon the introduction of new products into the business. The trainer will also be responsible for refresher training to ensure that product knowledge is held at a high standard.
Key Responsibilities:- Deliver training sessions to internal and external customers on new products and technologies.
- Develop and maintain training materials, including user guides, technical notes, and presentations.
- Conduct user acceptance testing and provide feedback to the product team.
- Collaborate with the product team to ensure that training is aligned with product launches and releases.
- Provide technical support to customers and internal teams as needed.
- Stay up-to-date with industry trends and developments to ensure that training is relevant and effective.
- Relevant degree or diploma in a technical field.
- Previous experience in training and user acceptance testing.
- ETDP qualification would be advantageous.
- 5-7 years of related work experience as a technical trainer or support specialist.
- 5 years' experience in a technical focused role.
- 5 years' experience in the telematics industry required.
Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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