Technical Support Manager

3 weeks ago


Randburg, Gauteng, South Africa Emporium Human Capital Full time

Job Summary:

Emporium Human Capital is seeking a highly skilled Technical Support Manager to join our team. As a Technical Support Manager, you will be responsible for providing technical support to our clients and ensuring that their technical needs are met.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to ensure that technical issues are resolved quickly and effectively
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technical trends and developments

Requirements:

  • Qualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended
  • PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experience
  • Experience as Support Technician/Help Desk operator and working with clients
  • Own vehicle and drivers license to get to work
  • Good knowledge of CCTV, Access Control, Alarms, Gatemotors and Electric Fence and able to technically support the products


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