Technical Support Manager
3 weeks ago
Job Summary:
Emporium Human Capital is seeking a highly skilled Technical Support Manager to join our team. As a Technical Support Manager, you will be responsible for providing technical support to our clients and ensuring that their technical needs are met.
Key Responsibilities:
- Provide technical support to clients via phone, email, and in-person
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to ensure that technical issues are resolved quickly and effectively
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technical trends and developments
Requirements:
- Qualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended
- PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experience
- Experience as Support Technician/Help Desk operator and working with clients
- Own vehicle and drivers license to get to work
- Good knowledge of CCTV, Access Control, Alarms, Gatemotors and Electric Fence and able to technically support the products
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