Residential Operations Manager

1 week ago


Cape Town, Western Cape, South Africa Career Custodians Full time
About the Role

Career Custodians is seeking a highly skilled Residential Manager to oversee the day-to-day operations of our luxury village in Camps Bay. As a key member of our team, you will be responsible for ensuring the facilities are maintained to the highest standards, providing exceptional service to our residents, and driving business growth through strategic initiatives.

Key Responsibilities
  • Oversee the maintenance and upkeep of village facilities, ensuring they meet our high standards of quality and service.
  • Develop and implement strategies to improve resident satisfaction, retention, and overall experience.
  • Lead a team of staff to deliver exceptional customer service, resolving issues promptly and efficiently.
  • Collaborate with other departments to drive business growth, improve efficiency, and enhance the overall village experience.
  • Monitor and analyze key performance indicators to inform business decisions and drive continuous improvement.
Requirements
  • Matric or equivalent qualification in Hospitality and Tourism Industry (advantageous)
  • Minimum 5 years' experience in a similar role, preferably in a luxury or serviced accommodation setting
  • Level 2 minimum Microsoft Office skills, with proficiency in Word, Excel, PowerPoint, and Outlook
  • Opera knowledge (advantageous)
What We Offer

Career Custodians offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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