Residential Operations Manager
1 month ago
Career Custodians is a leading local Tourism and Hospitality group that strives for excellence in every aspect of its operations. We are seeking a highly skilled and experienced Residential Manager to join our team at Camps Bay Village, a luxurious resort with stunning views of the Twelve Apostles Mountain range.
The ideal candidate will be responsible for ensuring the facilities are maintained to the highest standards, providing exceptional service to our guests, and contributing to the overall success of the resort. If you have a passion for delivering top-notch service, managing complex tasks, and upholding the highest standards, we encourage you to apply.
Key Responsibilities:
- Oversee the day-to-day operations of the serviced accommodation, ensuring seamless delivery of services to guests.
- Manage and maintain the facilities to the highest standards, ensuring a luxurious experience for our guests.
- Develop and implement strategies to enhance the overall guest experience, driving customer satisfaction and loyalty.
- Collaborate with the management team to achieve business objectives, ensuring alignment with company goals and values.
Requirements:
- Matric or equivalent qualification in Hospitality and Tourism Industry (advantageous)
- Minimum of 5 years' experience in a similar role, preferably in a luxury resort or serviced accommodation setting
- Level 2 minimum Microsoft Office skills, with proficiency in Word, Excel, PowerPoint, and Outlook
- Opera knowledge (advantageous)
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Access to ongoing training and professional development
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to info@careercustodians.com. We look forward to hearing from you.
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