Reservations Sales Agent

2 weeks ago


Cape Town, Western Cape, South Africa Marriott International Full time
Job Title: Reservations Sales Agent

Job Summary:

We are seeking a highly skilled Reservations Sales Agent to join our team at Marriott International. As a key member of our reservations team, you will be responsible for handling guest inquiries, processing reservations, and providing exceptional customer service.

Key Responsibilities:
  • Reservation Processing: Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Guest Service: Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.
  • Communication: Answer telephones using appropriate etiquette; speak to guests and co-workers using clear, appropriate, and professional language.
  • Inventory/Rooms Control: Oversee accuracy of room blocks and reservations; respond to any challenges found for accommodating rooming requests.
  • Reservation Billing: Set-up proper billing accounts according to Accounting policies.
Requirements:
  • Education: High school diploma or equivalent.
  • Experience: At least 2 years of related work experience; at least 1 year of supervisory experience.
  • Skills: Excellent communication and customer service skills; ability to work in a fast-paced environment; proficiency in computer skills and reservation software.
About Us:

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



  • Cape Town, Western Cape, South Africa Marriott International Full time

    Job Title: Reservations Sales AgentJob Summary:We are seeking a highly skilled and customer-focused Reservations Sales Agent to join our team at Marriott International. As a key member of our reservations team, you will be responsible for handling guest inquiries, processing reservations, and providing exceptional customer service.Key...


  • Cape Town, Western Cape, South Africa Marriott International Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Reservations Sales Agent to join our team at Marriott International. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesReservation Processing: Process all...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Job Title: Central Reservations AgentWe are seeking a highly skilled and experienced Central Reservations Agent to join our Sales team at Proactive Recruitment. As a Central Reservations Agent, you will be responsible for converting enquires into confirmed bookings and providing the highest standard of customer service.Main ResponsibilitiesAdministration:...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Central Reservations Agent Job DescriptionWe are seeking a highly skilled Central Reservations Agent to join our Sales team at Proactive Recruitment. As a Central Reservations Agent, you will be responsible for converting enquires into confirmed bookings and providing the highest standard of customer service.Main ResponsibilitiesAdministration: Maintain the...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Reservations and Sales Manager OpportunityExecutive Placings is seeking an experienced Reservations and Sales Manager to drive growth and efficiency in our reservations department. As a key member of our team, you will provide support, guidance, and advice to our sales consultants, ensuring high-quality service levels for clients and agents.Key...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Job Title: Reservations Manager Cape TownExecutive Placings is seeking an experienced Reservations and Sales Manager to join our team in Cape Town.About the RoleWe are looking for a highly skilled and motivated individual to lead our reservations and sales team. The successful candidate will be responsible for increasing the profitability of the reservations...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Reservations and Sales ManagerExecutive Placings is seeking an experienced Reservations and Sales Manager to join our team in Cape Town. As a key member of our operations team, you will be responsible for leading our reservations department and driving sales growth.Key Responsibilities:Lead a team of sales consultants to achieve sales targets and provide...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Job DescriptionExecutive Placings is seeking an experienced Reservations and Sales Manager to join our team in Cape Town. As a key member of our sales team, you will be responsible for leading our reservations department and driving revenue growth.Key Responsibilities:Team Leadership: Lead and manage a team of sales consultants to ensure high-quality and...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Reservations and Sales ManagerExecutive Placings is seeking an experienced Reservations and Sales Manager to drive revenue growth and enhance customer satisfaction in our Cape Town office.Key Responsibilities:Lead a team of sales consultants to achieve sales targets and provide exceptional customer serviceDevelop and implement sales strategies to increase...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Job Title: Reservations Manager Cape TownExecutive Placings is seeking an experienced Reservations and Sales Manager to join our team in Cape Town. As a key member of our operations team, you will be responsible for leading our reservations department and ensuring the team provides high-quality and efficient service levels for clients and agents.Key...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Job Title: Reservations ConsultantWe are seeking a highly skilled and organized Reservations Consultant to join our team at Proactive Recruitment. As a key member of our reservations team, you will be responsible for receiving and accurately processing reservation bookings and general inquiries, ensuring an effective and courteous service at all times.Main...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Reservations Consultant to join our team at Proactive Recruitment. As a key member of our reservations team, you will be responsible for receiving and accurately processing reservation bookings and general inquiries, ensuring an effective and courteous service at all times.Main...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Central Reservations AgentWe are seeking a highly skilled and experienced Central Reservations Agent to join our Sales team at Proactive Recruitment. As a key member of our team, you will be responsible for converting enquires into confirmed bookings and providing exceptional customer service.Main ResponsibilitiesAdministration: Maintain the integrity and...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Central Reservations AgentWe are seeking a highly skilled and experienced Central Reservations Agent to join our Sales team at Proactive Recruitment. As a key member of our team, you will be responsible for converting enquires into confirmed bookings and providing exceptional customer service.Main ResponsibilitiesAdministration: Maintain the integrity and...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Central Reservations AgentWe are seeking a highly skilled and experienced Central Reservations Agent to join our Sales team at Proactive Recruitment. As a key member of our team, you will be responsible for converting enquires into confirmed bookings and providing exceptional customer service.Main ResponsibilitiesAdministration: Maintain the integrity and...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Job Title: Reservations ConsultantWe are seeking a highly organized and detail-oriented Reservations Consultant to join our team at Proactive Recruitment. As a key member of our reservations team, you will be responsible for receiving and accurately processing reservation bookings and general inquiries, ensuring an effective and courteous service at all...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Central Reservations Agent Job DescriptionWe are seeking a highly skilled and experienced Central Reservations Agent to join our Sales team at Proactive Recruitment. As a Central Reservations Agent, you will be responsible for converting enquires into confirmed bookings and providing the highest standard of customer service.Main...

  • Reservations Manager

    4 weeks ago


    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Reservations ManagerAt ABC Worldwide, we are seeking a highly skilled and experienced Reservations Manager to join our team. As a key member of our operations team, you will be responsible for leading the reservations team and driving sales growth while ensuring operational excellence.Key Responsibilities:Sales: Maintain excellent customer...

  • Reservations Manager

    3 weeks ago


    Cape Town, Western Cape, South Africa Executive Placings Full time

    Job Title: Reservations Manager Cape TownExecutive Placings is seeking an experienced Reservations Manager to join our team in Cape Town. As a key member of our sales and operations team, you will be responsible for leading our reservations department and ensuring the team provides high-quality and efficient service levels to clients and agents.Key...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Executive Placings is seeking an experienced professional to lead the reservations and sales team, driving profitability and delivering exceptional customer service. The ideal candidate will have a strong background in tour operations, customer service, and team management.Key Responsibilities:Provide guidance and support to the sales team to ensure...