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IT Service Delivery Expert

1 week ago

Johannesburg, Gauteng, South Africa Barclay Specialist Care Ltd Full time

About Us

Centrax Systems is a leading provider of next-generation technology solutions and services. We address customer challenges and empower enterprises to succeed in the future.

We are seeking an experienced IT support specialist to join our team. The successful candidate will be responsible for providing technical support to customers using our ERP system. This role involves troubleshooting issues, providing solutions, and escalating problems as needed. Additionally, the candidate will be required to document all support requests and resolutions.

Key Requirements
  • Diploma or degree in Information Technology or a related field.
  • At least 3 years of experience in IT support, with a focus on ERP systems.
  • Strong troubleshooting and communication skills.
  • Experience with support ticketing systems.