Parts Sales Representative

2 days ago


Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full time

Job Position:

Parts Salesperson


Job Summary:

We are seeking a skilled Parts Salesperson to join our team at On Line Personnel. As a key member of our sales team, you will be responsible for conducting transactions with body shop clients and selling parts to over-the-counter clients.


Key Responsibilities:

  • Conduct Transactions with Body Shop Clients:
  • Prepare pricing once quote is received from clients
  • Receive order numbers from clients
  • Ensure that clients are authorized and that correct signatures are received
  • Supply the correct parts from stock
  • Arrange delivery to client promptly
  • Ensure that all the correct documentation and paperwork is correctly processed within the system
  • Ensure that all payments are received and follow up on any outstanding payments


Sell Parts to Over-the-Counter Clients:

  • Conduct transactions with over-the-counter clients
  • Process sale or parts as per dealer standard
  • Supply the correct parts from stock
  • Receive payment from clients and ensure that payments, cash, and cheques are dealt with as per the company process
  • Order parts for clients where there is no stock
  • Ensure that all the correct documentation and paperwork is correctly processed both manually and on the system


Ensure Client Satisfaction:

  • Treat the customers in such a way that there are no customer complaints
  • Keep the customers up to date with the status of their orders
  • Ensure that the agreed CSI targets are met
  • Report any unresolved customer complaints to the Parts Manager


Requirements:

  • Minimum of Matric
  • Computer literate
  • Parts sales experience in the automotive/motor dealership industry




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