Automotive Parts Sales Specialist

15 hours ago


Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full time
Job Position: Parts Salesperson

Ref: 4772

Location: PE/Gqeberha

Salary: Commensurate with qualification and experience

Email your CV to

Requirements:
  • Minimum of Matric
  • Computer literate

Key Performance Areas:

  • Conduct transactions with body shop clients:
    • Prepare pricing once quote is received from clients
    • Receive order numbers from clients
    • Ensure that clients are authorised and that correct signatures are received
    • Supply the correct parts from stock
    • Arrange delivery to client promptly
    • Ensure that all the correct documentation and paperwork is correctly processed within the system
    • Ensure that all payments are received and follow up on any outstanding payments
  • Sell parts to over the counter clients:
    • Conduct transactions with over the counter clients
    • Process sale or parts as per dealer standard
    • Supply the correct parts from stock
    • Receive payment from clients and ensure that payments, cash and cheques are dealt with as per the company process
    • Order parts for clients where there is no stock
    • Ensure that all the correct documentation and paperwork is correctly processed both manually and on the system
    Ensure client satisfaction:
    • Treat the customers in such a way that there are no customer complaints
    • Keep the customers up to date with the status of their orders
    • Ensure that the agreed CSI targets are met
    • Report any unresolved customer complaints to the Parts Manager


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