Software Support Specialist
2 months ago
As a key member of the Vista team, the Applications Specialist plays a vital role in providing exceptional support to our EMEA customer base. This role involves working closely with our business partners and customers to resolve software-related issues, providing training and consulting services, and acting as an escalation point for complex problems.
Key Responsibilities- Investigate and resolve Vista software-related issues within set SLA timelines
- Act as an escalation point to the 2nd line support team
- Provide software deployment, training, and consulting services for the Vista system on site and/or remotely within EMEA
- Develop product expertise and become a subject matter expert in at least one Vista product
- Act as the primary support contact for one Enterprise or multiple SME customers
- Software deployment, training, and consulting services for the Vista system on site and/or remotely within EMEA
- Analyze customer requirements and implement solutions within the Vista suite of software
- Test configuration to satisfy customer requirements
- Own project tasks and deliver through to completion
- Provide prompt and accurate feedback to customers and team members of project tasks
- BSc degree in Information Technology, Computer Science, or equivalent
- Intermediate knowledge of SQL Server
- Intermediate knowledge of.NET
- Intermediate knowledge of Networking
- Intermediate knowledge of MS Office
Benefits
-
Software Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeAbout the RoleAt MRI Software, we're on a mission to break new ground and lead the real estate industry into a digital-first future. As a Software Support Specialist, you'll play a crucial role in helping us achieve this goal.Key ResponsibilitiesDevelop a deep understanding of the Occupier product suite, including its functional and technical...
-
Software Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeAbout the RoleMRI Software is seeking a highly skilled Software Support Analyst to join our team in Cape Town, South Africa. As a key member of our support team, you will be responsible for resolving customer queries and analyzing software issues to recommend solutions.Key ResponsibilitiesDevelop a deep understanding of the Property Management X product...
-
Software Support Specialist
1 month ago
Cape Town, Western Cape, South Africa MRI Software Full timeAbout the RoleMRI Software is seeking a skilled Software Support Analyst to join our team in Cape Town, South Africa. As a key member of our support team, you will be responsible for resolving customer queries and analyzing software issues to recommend solutions.Key ResponsibilitiesDevelop a deep understanding of the Property Management X product suite and...
-
Software Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeAt MRI Software, we're committed to delivering exceptional client experiences. As a Software Support Analyst, you'll play a critical role in ensuring our clients receive top-notch support for our Property Management X product suite.Key Responsibilities:Develop a deep understanding of the Property Management X product suite's functional and technical...
-
Software Implementation Specialist
2 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeAbout This RoleWe're expanding our team at MRI Software, a global leader in real estate software, and looking for a talented Software Implementation Specialist to join our ranks!This is an exciting opportunity to work with our cutting-edge software solutions, helping clients achieve their goals in the affordable housing sector.As a Software Implementation...
-
Branch Support Specialist
2 months ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeJob DescriptionRole SummaryWe are seeking a highly skilled and motivated Branch Support Technician to join our team at Spinnaker Software. As a key member of our support team, you will be responsible for providing second-line specialist support and assistance to our customers.Key ResponsibilitiesProvide technical support and assistance to customers via...
-
Branch Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeJob Title: Branch Support TechnicianAt Spinnaker Software, we strive to create an environment that feels like home. Our team thrives on collaboration, and we support each other to achieve our goal of Excellent Customer Service.Job Summary:We are seeking a Branch Support Technician to join our Western Cape team. As a key member of our support team, you will...
-
Help Desk IT Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeAbout the RoleWe have an opening for a Help Desk IT Support Specialist in our Customer Support Department at Spinnaker Software.The successful candidate will assist our end-users in logging calls, troubleshooting, and escalating calls to the relevant departments. As a Help Desk IT Support Specialist, you will be responsible for providing technical support...
-
Technical Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeJob Title: Branch Support TechnicianWe are seeking a highly skilled and motivated Branch Support Technician to join our team at Spinnaker Software. As a key member of our technical support team, you will be responsible for providing second-line specialist support and assistance to our customers.Key Responsibilities:Provide technical support and assistance to...
-
Technical Support Specialist
2 days ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeJob DescriptionWe have an opening for a Technical Support Specialist in our Customer Support Department.The ideal candidate will be responsible for assisting end-users with technical issues, troubleshooting and escalating calls to the relevant departments. Key Responsibilities:Assist clients with technical queries via phone or emailTroubleshoot hardware and...
-
Software Quality Assurance Specialist
3 weeks ago
Cape Town, Western Cape, South Africa BET Software Full timeJob Title: Software Quality Assurance SpecialistJob Summary: We are seeking an experienced Software Quality Assurance Specialist to join our team at BET Software. The ideal candidate will have a strong background in software testing and quality assurance, with a focus on manual functional and API testing.Key Responsibilities:Develop and execute manual...
-
Advanced Software Quality Assurance Specialist
3 weeks ago
Cape Town, Western Cape, South Africa BET Software Full timeJob Title: Advanced Software Quality Assurance SpecialistJob Summary:We are seeking a highly skilled Advanced Software Quality Assurance Specialist to join our team at BET Software. As an integral part of our quality assurance team, you will be responsible for the development and execution of automation and load testing scripts, ensuring thorough test...
-
Highly Skilled Software Automation Specialist
2 weeks ago
Cape Town, Western Cape, South Africa BET Software Full timeJob Title: Highly Skilled Software Automation SpecialistJob Summary: We're looking for a skilled software automation specialist to join our team at BET Software. As an Intermediate Software Quality Engineer, you'll be responsible for developing automation and load testing scripts, working side by side with the functional testing team, and creating test...
-
Software Quality Assurance Specialist
20 hours ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeJob DescriptionWe are seeking a detail-oriented Software Quality Assurance Specialist to join our team at Spinnaker Software.This role involves playing a vital part in ensuring the high quality of our software products. As a QA Analyst, your primary responsibility will be to identify and report bugs, defects, and areas for improvement in our applications.You...
-
Technical Support Professional
2 weeks ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeRole OverviewSpinnaker Software is seeking a skilled Branch Support Technician to join our Western Cape team. As a key member of our technical support team, you will provide second-line specialist support and assistance to computer users.Key Responsibilities- Provide technical support and assistance to computer users, resolving technical problems and...
-
Support Specialist
2 months ago
Cape Town, Western Cape, South Africa MRI Software Full timeAbout MRI SoftwareMRI Software is a global industry leader in real estate software, dedicated to providing flexible, game-changing solutions to improve people's lives. Our mission is to hire the best employees on earth, people like you, who share our commitment to client success and employee empowerment.Job SummaryWe are seeking a highly skilled Support...
-
Support Specialist
1 month ago
Cape Town, Western Cape, South Africa MRI Software Full timeAbout MRI SoftwareMRI Software is a global industry leader in real estate software, dedicated to improving people's lives through flexible and game-changing solutions. Our mission is to empower our teams to reach their full potential, and we're committed to creating a work environment that you look forward to every single day.Job SummaryWe're seeking a...
-
Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeAbout MRI SoftwareMRI Software is a global industry leader in real estate software, dedicated to improving people's lives through flexible and game-changing solutions. Our mission is to empower our teams to reach their full potential, and we're committed to creating a work environment that you look forward to every single day.Job SummaryWe're seeking a...
-
Software Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Vista Full timeAs a key member of the Vista team, the Software Support Specialist will provide expert technical guidance and support to our EMEA customer base.Key ResponsibilitiesInvestigate and resolve software-related issues within set SLA timelinesAct as an escalation point to the 2nd line support teamDevelop and maintain product expertise in at least one Vista...
-
Software Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Vista Full timeRole OverviewVista Africa is seeking a skilled Software Support Specialist to join our dynamic team in Woodstock, Cape Town. As a key member of our team, you will be responsible for providing exceptional customer support, troubleshooting software issues, and collaborating with senior stakeholders across Europe, the Middle East, and Africa.Key...