IT Help Desk Specialist
1 month ago
TalentCru is seeking an IT Service Desk Technician to provide technical support to internal stakeholders and customers. The successful candidate will be responsible for troubleshooting and resolving technical issues related to hardware, software, and networking.
Key Responsibilities- Troubleshoot and resolve technical issues related to hardware, software, and networking.
- Provide technical support to internal stakeholders and customers via phone, email, and in-person.
- Analyze and document technical issues and resolutions.
- Collaborate with internal teams to resolve complex technical issues.
- Develop and maintain technical documentation and knowledge base.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 3-5 years of experience in technical support or related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
-
Help Desk Professional
2 days ago
Sandton, South Africa IOCO Full timeJob DetailsWe are seeking a highly skilled X2 Service Desk Agent I to join our IT support team at iOCO Infrastructure Services. This is a contract position based in Sandton, working in an open-plan office environment.The successful candidate will have:2-3 years' experience in an IT service desk environment.Excellent customer service and communication...
-
Service Desk Specialist
3 days ago
Sandton, South Africa IOCO Full timeWe are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our operations department, you will be responsible for managing and coordinating communication within our service or support environment.Key Responsibilities:Ticket ManagementAdministrationReportingQuality ControlSLA ManagementDirect User CommunicationAbout You:1-2...
-
Senior Service Desk Administrator
6 months ago
Sandton, South Africa ADvTECH Support Office Full time**Overall Purpose of the Job**: Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...
-
IT Service Desk Technician
3 months ago
Sandton, South Africa IDC Full timeTo extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. - Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions - Develop and deploy solutions for all computer-related problems...
-
Senior IT Service Desk Technician
7 months ago
Sandton, South Africa Adcorp Holdings Full time**Synopsis** Are you a highly motivated and skilled IT professional looking for a challenging and rewarding career? If so, the Senior Technician Service Desk position is the perfect opportunity for you. - Coordinates and assists with the preparation of reports and measurements on the services provided by the service desk. - Provide support and coaching to...
-
IT Service Desk Technician
3 weeks ago
Sandton, South Africa TalentCru Full timeTo extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...
-
Service Desk Agent Level 1
3 months ago
Sandton, South Africa CENTRACOM Full timeService Desk Agent level 1 Job Responsibilities: - Takes telephonic calls from customers requiring technical assistance - Ensures a work ticket is opened on the internal logging system - Arranges for on-site technical assistance to be provided where necessary by generating a request to the Centracom Technicians Department - Escalates more complex problems...
-
Senior IT Service Desk Technician
7 months ago
Sandton, South Africa IDC Full timeCo-ordinates and assists with the preparation of reports and measurements on the services provided by the Service Desk - Provide support and coaching to service desk technicians on customer service and technical insights and trains and coaches all new employees on customer service, technical support and policies and procedures **Qualification and...
-
IT Service Desk Technician
3 months ago
Sandton, South Africa TalentCru Full timeTo extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions Develop and deploy solutions for all computer-related problems and...
-
IT Service Desk Technician
3 months ago
Sandton, South Africa TalentCru Full timeTo extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions Develop and deploy solutions for all computer-related problems and...
-
IT Service Desk Technician
3 months ago
Sandton, South Africa TalentCru Full timeTo extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...
-
Incident Specialist
6 months ago
Sandton, South Africa SSP Worldwide Full timeDo you want to work with great people? Looking for the opportunity to progress and further develop your career? We’re currently recruiting and would love to speak with you about how SSP could be the right place for you. Please read on for further information. Job Summary Within a structured environment with limited or no supervision must provide more...
-
Service Desk Engineer
5 days ago
Sandton, South Africa Jobted ZA C2 Full timeiOCO Infrastructure Services Invites You to Explore Possibilities. We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical issues, and providing exceptional customer service.  What you’ll do: -...
-
Front Desk Coordinator
2 months ago
Sandton, South Africa Dimension30 consulting Full timeWe are seeking a highly organized and communicative Front Desk Coordinator to provide exceptional support to our clients and team members. As the first point of contact, you will play a crucial role in ensuring a welcoming and efficient atmosphere. Your exceptional communication skills and attention to detail will help us deliver the high level of service we...
-
IT Service Desk Technician Ii
3 months ago
Sandton, South Africa IDC Full timeTo oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVs - Resolving escalations and critical incidents and identifying areas creating tension, which can impact the interpersonal dynamics between service...
-
X3 Service Desk Agents I
6 months ago
Sandton, South Africa iOCO Full timeJOBNUMBER **iOCO03030** - CONTRACT TYPE **Contract** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **OnSite** **The Role**: Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact. We are seeking **X3 Service Desk Agents** I **to join our team. As a Service Desk Agent you'll be responsible for resolving complex technical...
-
Service Desk Engineer
3 weeks ago
Sandton, South Africa IOCO Full timeiOCO Infrastructure Services Invites You to Explore Possibilities.We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical issues, and providing exceptional customer service.  What you’ll do:Efficient...
-
Service Desk Engineer
3 weeks ago
Sandton, South Africa IOCO Full timeiOCO Infrastructure Services Invites You to Explore Possibilities. We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical issues, and providing exceptional customer service.  What you’ll do: ...
-
X2 Service Desk Agent I
7 months ago
Sandton, South Africa iOCO Full timeJOBNUMBER **iOCO03143** - CONTRACT TYPE **Contract** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of **X2 Service Desk Agents** I to join our IT support team. As Service Desk Agents, your primary duties will include responding to user inquiries,...
-
IT Service Desk Agent
2 months ago
Sandton, South Africa Shorza Full timeAre you ready to kickstart an exciting career where every day brings new challenges and opportunities? Shorza is on the hunt for a passionate IT Service Desk Agent to join our vibrant team in Sandton! If you love helping people and thrive in a fast-paced environment, this is the perfect role for you! **What You’ll Do**: - Be the Hero of Support: Guide...