Service Desk Engineer

iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical issues, and providing exceptional customer service.    What you’ll do: ...

iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical issues, and providing exceptional customer service.  What you’ll do:Efficient...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. - Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions - Develop and deploy solutions for all computer-related problems...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

Co-ordinates and assists with the preparation of reports and measurements on the services provided by the Service Desk - Provide support and coaching to service desk technicians on customer service and technical insights and trains and coaches all new employees on customer service, technical support and policies and procedures **Qualification and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions Develop and deploy solutions for all computer-related problems and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions Develop and deploy solutions for all computer-related problems and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

Key ResponsibilitiesAs a Service Desk Engineer, you will be responsible for:Troubleshooting and resolving technical issues efficiently and effectively.Providing exceptional customer service and maintaining high-level customer satisfaction.Collaborating with the team to ensure seamless technology experiences and meeting client expectations.Developing and...

**Synopsis** Are you a highly motivated and skilled IT professional looking for a challenging and rewarding career? If so, the Senior Technician Service Desk position is the perfect opportunity for you. - Coordinates and assists with the preparation of reports and measurements on the services provided by the service desk. - Provide support and coaching to...

We are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our operations department, you will be responsible for managing and coordinating communication within our service or support environment.Key Responsibilities:Ticket ManagementAdministrationReportingQuality ControlSLA ManagementDirect User CommunicationAbout You:1-2...

Job Description:TalentCru is seeking a Technical Service Desk Manager to join our team. The successful candidate will be responsible for managing our service desk operations, ensuring that all technical issues are resolved efficiently and effectively.Key Responsibilities:Manage the service desk team, ensuring they have the necessary resources and...

Core Group is looking for a Service Desk Analyst to assist the group an companies within with all things related to service and desk support on operations, networking and infrastructure. **To qualify, you'll need**: - Completed Matric. - Completed degree in IT or related will be an advantage. - At least 2-3 years of experience in desk support and problem...

At Core Group, we’re proud to offer innovative products that meet the needs of our customers. The Core Group is a group of companies that represent the world's leading personal technology products and services in Sub-Saharan Africa. We believe in bringing products and services to people that’ll empower, enable, inspire and grow - achieved through supply...

**Overall Purpose of the Job**: Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

Service Desk Agent level 1 Job Responsibilities: - Takes telephonic calls from customers requiring technical assistance - Ensures a work ticket is opened on the internal logging system - Arranges for on-site technical assistance to be provided where necessary by generating a request to the Centracom Technicians Department - Escalates more complex problems...

JOBNUMBER **iOCO03030** - CONTRACT TYPE **Contract** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **OnSite** **The Role**: Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact. We are seeking **X3 Service Desk Agents** I **to join our team. As a Service Desk Agent you'll be responsible for resolving complex technical...

JOBNUMBER **iOCO03143** - CONTRACT TYPE **Contract** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of **X2 Service Desk Agents** I to join our IT support team. As Service Desk Agents, your primary duties will include responding to user inquiries,...

Job OverviewWe are recruiting a Service Desk Professional - IT Operations to support our clients in Sandton. This role comes with an estimated annual salary of R260,000.Main DutiesRespond to user inquiries, troubleshoot issues, and resolve technical problems related to hardware, software, and network systems.Ensure that all service requests are logged and...

Job Summary:We are seeking a highly skilled Help Desk Technician Lead to join our team at TalentCru. In this role, you will lead a team of help desk technicians, providing technical support to customers, resolving complex issues, and developing solutions to improve our services.Key Responsibilities:Lead a team of help desk techniciansProvide technical...