Client Experience Manager

Client Experience ManagerAbout the Role:We at Somewhere are seeking a dedicated Client Experience Manager to enhance client relationships and drive customer satisfaction. As the primary point of contact, you will be responsible for building strong relationships, providing exceptional service, and ensuring smooth project execution.Responsibilities:Client...

About the RoleWe are seeking a highly skilled Client Experience Manager to join our team at Boldr. As a Client Experience Manager, you will be responsible for maintaining and nurturing our Client relationships, as well as developing and empowering our Team Captains to be successful in their role.Key ResponsibilitiesDevelop and maintain authentic...

Job OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...

Job OverviewWe are seeking a seasoned Client Experience Director to oversee our team of Customer Support Agents, ensuring superior service for our clientele.Key ResponsibilitiesManage, train, and support the Client Experience team to ensure they provide exceptional service to clients.Develop and implement client-centric policies and procedures to meet...

About the RoleWe are seeking a skilled and experienced Client Experience Specialist to join our team at Isilumko Staffing in Cape Town. This role involves building strong relationships with investors and financial planners through exceptional service experiences.As a Client Experience Specialist, you will be responsible for delivering tailored solutions to...

Job OverviewAfrica-Experience, a leading tour operator in southern and eastern Africa, seeks a skilled Digital Content Strategist & Manager to lead our content initiatives across various platforms. As part of our vibrant team, you will be responsible for guiding and overseeing the content creation process from start to finish. This role involves creating a...

Relationships and Customer ServiceWe are seeking a Customer Relations Coordinator to join beBee Professionals in Cape Town and provide exceptional customer service and manage customer relationships.The ideal candidate will have a strong understanding of customer service principles and practices, as well as the ability to handle customer inquiries and...

Job Title: Client ManagerAbout the Role:We are seeking a highly skilled Client Manager to join our team at Dimension Data. As a Client Manager, you will be responsible for managing a portfolio of clients and driving revenue growth through strategic account planning and execution.Key Responsibilities:Develop and execute strategic account plans to drive...

Job OverviewA senior team manager at Customer Experience People SA Ltd guides and oversees the development of their team, ensuring they achieve goals that contribute to the growth of the department and wider organization. They create an environment that promotes positive communication, encourages team bonding, and drives a culture of high performance.Key...

Customer Experience ManagerAs a key member of our team, you will play a vital role in delivering exceptional service to our clients. Your primary responsibility will be to ensure that clients feel fully supported throughout their fitness journey, focusing on increasing lifetime value (LTV), reducing churn, and providing an extraordinary client experience.Key...

Transform Lives through Exceptional Client ExperiencesAt Whitecollars, we're on a mission to revolutionize the fitness industry by delivering unparalleled client experiences. As a Customer Experience Manager, you'll play a pivotal role in crafting and executing personalized fitness journeys that drive transformative results for our clients.Key...

Job Title: Client Relationship Manager - Cape TownWe are seeking an experienced professional to manage and exceed client expectations on contact centre campaigns. As a Client Relationship Manager, you will be responsible for client relationship management, recruitment, and operational management.Key Responsibilities:Engage with the client management team to...

Account Manager (Client Relations Department)We are seeking a dedicated and proactive Account Manager to join our dynamic team and contribute to our team's ongoing success. In this role, you will specialize in payroll and HR solutions, playing a vital part in nurturing and maintaining relationships with our valued clients to ensure their satisfaction and...

CA Financial Appointments is seeking a highly skilled Client Relationship Manager to support the BDM and CEO of their established and successful stockbroking team.Key responsibilities include:Managing and escalating client issues and concernsBuilding and maintaining strong client relationshipsProviding CRM system support and ensuring the database is...

Job Title: Client Relationship ManagerAs a Client Relationship Manager at The Recruitment Council, you will play a vital role in providing exceptional support and oversight in fund administration services. This dynamic role requires a passion for client service and delivery, as well as a strong understanding of retail client relationship management and fund...

Job Description:We are seeking a seasoned Escalations Manager to join our team at Lead Generation Group. This role is responsible for managing and resolving escalated client complaints and issues, particularly with clients based in the UK and USA.Key Responsibilities:- Resolve escalated client complaints and issues, ensuring high customer satisfaction.- Act...

Client Experience ExpertAbout the Role:At ABC Worldwide, we are seeking a skilled Client Experience Expert to join our team. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer experiences from the initial booking stage to post-travel follow-up.Key Responsibilities:Customer Experience:Develop and maintain...

Event Experience ManagerAre you passionate about creating unforgettable experiences for guests? We're seeking an Event Experience Manager to join our team at The Bay Hotel. As a key member of our events team, you'll work closely with clients to bring their visions to life. Your mission is to deliver exceptional events that exceed expectations.Key...

Job ResponsibilitiesAs a key member of our team, you will be responsible for delivering exceptional client experiences through proactive engagement and tailored solutions. This includes:Developing and maintaining strong relationships with clients to understand their needs and preferences.Providing expert advice and guidance on financial solutions to help...

Key Responsibilities:Staff ManagementRecruit, train, and supervise call centre staff.Develop performance goals and objectives for the teamConduct regular monthly performance evaluations and provide feedbackOperational OversightOversee day-to-day call centre operations, ensuring efficiency and productivityDevelop and implement call centre policies and...