Chief Executive Officer

2 days ago

Centurion, Gauteng, South Africa The Recruitment Council Full time
Job Title: Chief Executive Officer

We are seeking a seasoned leader to join our team as Chief Executive Officer at The Recruitment Council. This is a strategic leadership role that requires a dynamic individual with a passion for driving growth and excellence in the financial services industry.

Key Responsibilities:
  • Internal Process:
  • Develop and implement a compelling business strategy that aligns with the company's overall objectives.
  • Lead the business management, governance framework, risk management, and regulatory reporting.
  • Oversee vertical integration and drive digital transformation to enhance innovation and streamline business practices.
  • Develop and implement strategic policies and plans that align with business objectives.
  • Foster collaboration among operational departments and functional teams to achieve continuous improvement.
  • Continuously optimize organizational processes, systems, policies, and procedures to improve customer satisfaction and service delivery excellence.
Client Services:
  • Define and influence service models across functions to maintain high client satisfaction.
  • Cultivate a client service excellence culture that fosters rewarding relationships and ensures exceptional client service.
  • Align service offerings with client needs and strategically direct delivery to meet after-sales targets.
  • Engage with franchise principals and sales/service staff to embed client-centric financial planning, advice, and product solutions within the company's operations.
People Management:
  • Develop and drive a people strategy that fosters a culture of exceptional performance, continuous learning, and cohesion within the organization.
  • Lead and mentor the organization's leadership, encouraging best practices and exemplifying the company's values through personal involvement and dedication.
  • Protect and enhance the organization's brand and culture by fostering connections with employees and business partners.
Financial Management:
  • Ensure efficient day-to-day business operations within regulatory frameworks.
  • Manage return on equity and shareholder expectations, while driving sales targets and ensuring the business strategy is adequately budgeted.
  • Oversee the implementation of governance, compliance, and ethics frameworks, staying aligned with regulatory changes and industry best practices.
Qualifications:
  • Post-graduate qualification in Finance or Business Management.
  • Professional designation (CA, Attorney, Actuary) is required.
  • Preferred qualifications: Certified Financial Planner (CFP) or Registered Key Individual (KI).
Experience:
  • 10+ years of experience in the tied agency industry.
  • 5+ years of experience managing tied agencies within financial services.
  • 5+ years of experience leading the development of a provincial or national network of financial advisers.
  • 3+ years of experience with technology utilization in financial services.
Knowledge and Skills:
  • Extensive knowledge of people management, risk management, budgeting, resource development, and strategic planning.
  • In-depth understanding of the investment, health, insurance, and financial services industry, including relevant legislation (e.g., Pension Fund Act, TCF).
  • Strong executive stakeholder management and influencing skills, with a thorough understanding of the financial advisory industry and its regulatory framework.
  • Proficient in adapting to and driving change, with strong problem-solving, analytical, and decision-making skills.
  • Ability to lead and inspire teams, foster a culture of continuous improvement, and drive innovation.

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