Insurance Claims Specialist

3 days ago


Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

Company Overview

 

Established in Centurion, Gauteng, we operate primarily within the Short-Term Insurance Industry. We are a dynamic company dedicated to delivering exceptional results. As industry leaders, we pride ourselves on innovation, professionalism, and commitment to our clients' success.

 

We currently seek experienced Insurance Claims Specialists with expertise in Personal and Commercial-Lines: Non-Motor, Motor, Incident Management, and HOC to join our Claims Department.

 

The Role

 

This position involves effective claims handling and settlement. It requires efficient service delivery to internal and external stakeholders. Key responsibilities include accurately reserving claims, reviewing insurance policies to determine coverage, contacting clients to obtain required information, and providing customer support.

 

Requirements

 

  • A clear credit and criminal record
  • A Grade 12 certificate or equivalent Level 4 qualification issued by SAQA
  • Relevant FAIS Credits and RE5 (compulsory)
  • A minimum of 3 years' experience in Short-Term Insurance Claims: Personal Lines and Commercial Lines
  • Excellent written and verbal communication skills
  • The ability to work under pressure and meet deadlines
  • Effective time management and a sense of urgency
  • A quality-oriented approach
  • Displaying initiative, maturity, and professionalism
  • Liaising and building relationships with clients
  • Negotiating with insurers/clients on contentious claims

 

Compensation

 

We offer a competitive salary of approximately R250,000 per annum, commensurate with experience, and an attractive benefits package. Please note that only shortlisted candidates will be contacted. If you do not hear from us within two weeks, kindly consider your application unsuccessful.



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