Insurance Operations Specialist

2 days ago


Centurion, Gauteng, South Africa HR Genie Full time
Job Description

We are seeking a highly skilled Insurance Operations Specialist to join our team at HR Genie. As an Insurance Operations Specialist, you will play a vital role in ensuring the smooth operation of our short-term insurance services.

Key Responsibilities:

  • Maintaining underwriting standards and providing quality client service by issuing new policies, renewals, and endorsements on the C360 System.
  • Preparing new business quotes and underwriting in accordance with established standards, policies, and procedures.
  • Attending to administration and written communication, ensuring all documentation is processed accurately and correctly.
  • Negotiating renewal terms and preparing renewal documentation, ensuring timely completion of renewal reviews and accurate retention calculations.
  • Requesting and monitoring surveys and survey requirements as per laid-down procedures, correcting unprofitable policies, and ensuring policies are not overexposed.
  • Providing excellent customer service through telephone contact with clients and resolving escalated queries and complaints.
  • Saving work electronically and maintaining service, quality, and desired outputs within specific functional processes.

Requirements:

  • A Grade 12 Certificate or equivalent qualification, preferably with a short-term insurance qualification.
  • Basic computer literacy, including experience with Microsoft Office Suite, and experience in short-term insurance underwriting or administration is beneficial.
  • Proficiency in English and Afrikaans, with excellent communication and interpersonal skills.

Benefits:

  • A competitive salary of R250,000 - R300,000 per annum, depending on experience.
  • The opportunity to work with a dynamic team and contribute to the growth and success of HR Genie.
  • Ongoing training and development opportunities to enhance your skills and knowledge in insurance operations.

About Us:

HR Genie is a leading provider of human resources solutions, dedicated to delivering exceptional service and support to our clients. We are committed to fostering a positive and inclusive work environment that encourages collaboration, innovation, and professional growth.



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