Customer Service Coordinator

3 days ago


Cape Town, Western Cape, South Africa University of Fort Hare Full time

The University of Fort Hare is looking for a talented Customer Service Coordinator to join our team. The successful candidate will be responsible for coordinating customer service activities, managing guest relations, and ensuring excellent customer experience.

Responsibilities
  • Manage and resolve any issues that may arise during the guest's stay
  • Coordinate customer service activities
Requirements
  • Formal qualification in Hospitality advantageous
  • Experience in the hospitality industry (in both Rooms and F&B) preferably
  • Working knowledge of Opera & Micros
Key Competencies
  • Excellent communication and interpersonal skills
  • Strong leadership and problem-solving abilities
  • Ability to work well in a team


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