Sales and Logistics Coordinator
1 month ago
We are seeking a highly skilled Sales and Logistics Coordinator to join our team at Execustaff Recruiting Services. In this role, you will be responsible for coordinating logistics and sales activities to ensure seamless order fulfillment and customer satisfaction.
About the RoleThe ideal candidate will have 3-5 years of experience in Sales & Logistics coordination, with a strong background in logistics software and customer relationship management systems. They will possess excellent communication skills, both verbal and written, and be able to work under pressure to meet deadlines.
Duties and Responsibilities- Process orders received, arrange shipment, and ensure the smooth and efficient movement of goods/products to the customer for order fulfillment.
- Receive orders via customer portals and process them accordingly.
- Qualify, confirm, check product availability, and load orders on Syspro.
- Confirm pricing, provide quotations, receive Purchase Orders, create invoices, and send them to clients.
- Liaise with planners, production, and warehouse teams regarding orders received.
- Update and save Order Books once all releases are updated.
- Communicate with clients/buyers throughout the order and delivery process.
- Build and maintain client relationships.
- Attend to and resolve queries and disputes timeously.
- Prepare and complete all documents for shipping, including delivery notes.
- Create and print labels, ASN, collection of bins, packaging instructions, and send them to the Warehouse.
- Monitor and track shipments to ensure they are delivered on time and in full.
- Perform Syspro reconciliation to verify Order Books are aligned with customer orders.
- Do credit notes and debit notes according to requests received from Finance.
- Matric/Grade 12 with Mathematics or a Tertiary qualification.
- MS Office and Syspro expertise, as well as Customer Relationship Management Systems and Logistics software proficiency.
- Strong teamwork and collaboration skills between departments.
- Good problem-solving skills.
- A system-driven approach.
- Financial knowledge.
- Supply Chain knowledge.
- Familiarity with shipping regulations, customs, and freight procedures - local and international.
- Excellent communication skills (verbal and written).
- Time management/work under pressure and meet deadlines.
- Attention to detail.
- Competitive salary: $60,000 - $80,000 per annum.
- Ongoing professional development opportunities.
- A dynamic and supportive work environment.
If you are a motivated and organized individual with a passion for Sales and Logistics, please submit your application to us. We look forward to hearing from you
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