IT Support Specialist
2 months ago
Job Summary:
Armstrong Appointments is seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our internal employees.
Key Responsibilities:
- Provide workstation support, including laptop and desktop support
- Assist with server support and maintenance
- Manage anti-virus software for all workstations and servers
- Administer firewalls and network devices
- Liaise with fibre service providers and VOIP systems
- Ensure network connectivity for electronic devices
- Manage Microsoft 365 and Microsoft Teams
- Perform scheduled patch management and firmware updates
- Provide email support and password management
- Generate monthly executive summary reports
Requirements:
- Relevant qualifications and experience in IT support
- Knowledge of hardware and software requirements
- Ability to work independently and as part of a team
- Excellent communication and problem-solving skills
What We Offer:
Armstrong Appointments offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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