Efficient Order Processor

1 week ago


Pietermaritzburg, KwaZulu-Natal, South Africa Plennegy Ltd Full time

Job Title: Receiving and Dispatch Clerk

Description:

We are seeking a highly organized and efficient Receiving and Dispatch Clerk to join our team at Starke Ayres in Pietermaritzburg. As a key member of our operations team, you will be responsible for ensuring all orders are processed promptly and efficiently, ensuring high levels of customer satisfaction.

Responsibilities:

  • Assist with receiving and dispatching of orders, both internal and external
  • Check stock received bi-weekly and identify any discrepancies, escalating to the Dispatch & Receiving Clerks attention as necessary
  • Check stock according to picking slips and identify any discrepancies, escalating to the Dispatch & Receiving Clerks attention as necessary
  • De-brief all proof of delivery (PODs) and credit notes
  • Assist with daily stock checks to ensure stock holding is accurate
  • Assist with bi-annual stock takes
  • Maintain filing of PODs and credits on a daily/weekly and monthly basis
  • Yearly bind and Docu-bank all documentation
  • Handle customer inquiries, either telephonically or by referring to company representatives
  • Assist all walk-in customers with their queries and process orders as required
  • Identify and escalate priority issues
  • Provide necessary feedback to sales representatives and customers

Requirements:

  • Grade 12 National Senior Certificate (Essential)
  • 2 years experience as an admin/customer service/receiving and dispatch clerk (Essential)

About Us: Starke Ayres is the foremost African specialist and global supplier of premium vegetable, flower, and lawn seed varieties for both commercial and home garden planting.



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