Efficient Order Processor
1 week ago
Job Title: Receiving and Dispatch Clerk
Description:
We are seeking a highly organized and efficient Receiving and Dispatch Clerk to join our team at Starke Ayres in Pietermaritzburg. As a key member of our operations team, you will be responsible for ensuring all orders are processed promptly and efficiently, ensuring high levels of customer satisfaction.
Responsibilities:
- Assist with receiving and dispatching of orders, both internal and external
- Check stock received bi-weekly and identify any discrepancies, escalating to the Dispatch & Receiving Clerks attention as necessary
- Check stock according to picking slips and identify any discrepancies, escalating to the Dispatch & Receiving Clerks attention as necessary
- De-brief all proof of delivery (PODs) and credit notes
- Assist with daily stock checks to ensure stock holding is accurate
- Assist with bi-annual stock takes
- Maintain filing of PODs and credits on a daily/weekly and monthly basis
- Yearly bind and Docu-bank all documentation
- Handle customer inquiries, either telephonically or by referring to company representatives
- Assist all walk-in customers with their queries and process orders as required
- Identify and escalate priority issues
- Provide necessary feedback to sales representatives and customers
Requirements:
- Grade 12 National Senior Certificate (Essential)
- 2 years experience as an admin/customer service/receiving and dispatch clerk (Essential)
About Us: Starke Ayres is the foremost African specialist and global supplier of premium vegetable, flower, and lawn seed varieties for both commercial and home garden planting.
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