Technical Support Engineer

2 days ago


Cape Town, Western Cape, South Africa DLK Group Full time

Company Overview

The DLK Group is a dynamic organization that values innovation and excellence in all aspects of its operations.

Job Description

Key Responsibilities
  • Conduct thorough reviews of diagnostic reports to assess system functionality and efficiency.
  • Develop and implement effective security measures to protect company systems and data.
  • Regularly monitor security certificates and ensure company compliance with industry standards.
  • Provide technical support and resolve computer-related problems in a timely manner.
  • Install and update company software and hardware to maintain optimal performance.
  • Anticipate and report the costs associated with replacing or updating computer equipment.
  • Manage user accounts and access to company systems.
  • Perform regular data backups and disaster recovery procedures to minimize downtime.
  • Conduct regular security audits and ensure that systems are up-to-date with the latest security patches.
  • Develop and implement IT policies and procedures to govern company technology usage.


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