2nd Line Technical Engineer
3 days ago
Data Centrix is committed to delivering exceptional customer service, and we are seeking a talented Technical Support Engineer to join our team. As a key member of our technical operations group, you will be responsible for providing high-level support to our customers, ensuring that their technical queries are resolved efficiently and effectively.
Key Responsibilities:- Logging incidents and service requests, managing tickets from start to finish
- Handling second-line support requests, identifying areas for escalation
- Collaborating with internal teams and external partners to resolve technical issues
- Maintaining up-to-date knowledge of supported systems to provide expert-level support
- Liaising with project management, third-line engineers, and network engineers on a regular basis
The ideal candidate will have a strong background in network administration, with a proven track record of resolving complex technical issues. Excellent communication and interpersonal skills are essential, as well as the ability to work under pressure to meet tight deadlines.
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Technical Support Engineer 1st/2nd Line
3 weeks ago
Cape Town, Western Cape, South Africa Talent Shore SA Ltd Full timeAbout Our Client: Our client is a UK-based MSP providing IT, VoIP, and connectivity services. Job Description: An opportunity has arisen to join our growing technical team as a 1st / 2nd Line Technical Support Engineer. This is an excellent opportunity to work with an experienced UK-based team, providing technical support to our business and residential...
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2nd Line Suppoort Engineer
4 weeks ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeHave you been working for a minimum of two years in an IT support role within a business and are looking for your next challenge? Do you have a passion for problem solving and enjoy troubleshooting? Have you studied ICT at school, college or university and you are keen to continue your career progression within the IT industry. Well, if this is you, we have...
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2nd Line Suppoort Engineer
3 weeks ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeHave you been working for a minimum of two years in an IT support role within a business and are looking for your next challenge? Do you have a passion for problem solving and enjoy troubleshooting? Have you studied ICT at school, college or university and you are keen to continue your career progression within the IT industry. Well, if this is you, we have...
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2nd Line Suppoort Engineer
1 week ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeHave you been working for a minimum of two years in an IT support role within a business and are looking for your next challenge? Do you have a passion for problem solving and enjoy troubleshooting? Have you studied ICT at school, college or university and you are keen to continue your career progression within the IT industry. Well, if this is you, we have...
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2nd Line Suppoort Engineer
3 days ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeHave you been working for a minimum of two years in an IT support role within a business and are looking for your next challenge? Do you have a passion for problem solving and enjoy troubleshooting? Have you studied ICT at school, college or university and you are keen to continue your career progression within the IT industry. Well, if this is you, we have...
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2nd Line Network Engineer
3 days ago
Cape Town, Western Cape, South Africa Data Centrix Full timeQualifications, Experience and Skills Required: Matric \ Grade 12 (Compulsory) MTCNA CCNA N+ qualification and 3+ years experience Valid drivers license and own vehicle Basic Linux command line skills Good practical networking skills: IPv4 understanding, TCP/IP, MTU, Network trouble shooting (LAN WAN FW), VLAN understanding, SDWAN Equipment knowledge...
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2nd Line IT Technician
3 days ago
Cape Town, Western Cape, South Africa Findojobs South Africa Full timeJob OverviewWe are seeking an experienced 2nd Line Support Technician to join our team at Findojobs South Africa. The successful candidate will be responsible for providing technical support and maintenance within our IT environment.Key ResponsibilitiesAct as a primary interface to all clients to resolve technical problems reportedAttend, respond, and...
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Technical Service Engineer
5 days ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeWe are seeking a Technical Service Engineer to join our Mindmatch Consulting team. As a 2nd Line Support Engineer, you will work with Service Desk engineers and consultants to support our customers, providing a first-class service and gaining vital knowledge, skills, and experience.Responsibilities:Provide remote support via tickets raised to resolve...
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2Nd Line Support Technician
3 days ago
Cape Town, Western Cape, South Africa Findojobs South Africa Full timeThe 2nd Line Support Technician's role is to provide a single point of contact for end users, partners, and resellers to receive support and maintenance within the organization's IT environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment.The person will also troubleshoot problem areas (in person, by...
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Technical Operations Engineer
2 days ago
Cape Town, Western Cape, South Africa Grosvenor Casinos Limited Full timeJob OverviewThis is an exciting opportunity to join our team as a Technical Operations Engineer in Cape Town. As a key member of the global EUC team, you will be responsible for providing technical support to our mobile app development teams, office and remote employees.The ideal candidate will have a strong background in using and supporting MacBook/MacOS,...
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Help Desk Technical Expert
4 days ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeMindmatch Consulting is hiring a Help Desk Technical Expert to join our Technical IT Services Division. As a 2nd Line Support Engineer, you will be responsible for providing technical support via telephone, email, and remote access to our customers.Key Responsibilities:Manage user accounts, Active Directory configuration, and maintenance of IT systems and...
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IT Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeMindmatch Consulting is looking for a highly skilled IT Support Specialist to join our dynamic and expanding Technical IT Services Division. As a 2nd Line Support Engineer, you will provide remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st Line Engineers.Key Responsibilities:Provide technical support via...
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Technical Team Lead Stellenbosch
3 weeks ago
Cape Town, Western Cape, South Africa Data Centrix Full timeQualifications Matric / Grade 12 and relevant IT qualification 10 + years experience supporting datacentre software Microsoft MCSA 2016 or Equivalent Extensive experience supporting Microsoft Exchange 2010 or higher. ITIL v2 Foundation Extensive experience supporting Active Directory and Hyper V Extensive experience supporting multi-Vendor Hardware...
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Technical Team Lead Stellenbosch
7 days ago
Cape Town, Western Cape, South Africa Data Centrix Full timeQualificationsMatric / Grade 12 and relevant IT qualification 10 + years experience supporting datacentre softwareMicrosoft MCSA 2016 or EquivalentExtensive experience supporting Microsoft Exchange 2010 or higher.ITIL v2 FoundationExtensive experience supporting Active Directory and Hyper VExtensive experience supporting multi-Vendor Hardware platformsRole...
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Technical Services Manager
1 day ago
Cape Town, Western Cape, South Africa C40 Cities Full timeRole OverviewAs a Senior Support/Infrastructure Engineer at C40 Cities, you will play a critical role in supporting our global operations. Your primary responsibility will be to administer all aspects of our environment, ensuring seamless day-to-day operations. You will also provide 1st/2nd/3rd line support service for the firm globally, maintaining regular...
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2nd Line Technical Support Expert
3 days ago
Cape Town, Western Cape, South Africa Anywhere365 Full timeAbout the CompanyAnywhere365 is a global leader in Enterprise Dialogue Management, founded in 2010 in The Netherlands. We have a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees working from 22 different countries, we partner with over 2,000 leading enterprises to deliver exceptional customer...
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Technical Team Lead
4 weeks ago
Cape Town, Western Cape, South Africa Datacentrix Full timeDatacentrix Cape Town is looking for a Technical Team Lead to be based at our client site in Stellenbosch. The successful candidate will be responsible for providing Senior Enterprise Server support to the clients, including software support services such as Microsoft Windows Server, VMware, Veeam, Microsoft Exchange, and Hyper-V. The individual will also be...
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Technical Support Engineer
3 days ago
Cape Town, Western Cape, South Africa Findojobs South Africa Full timeJob SummaryThe 2nd Line Support Technician's role is to provide a single point of contact for end users, partners, and resellers to receive support and maintenance within the organization's IT environment.Key ResponsibilitiesAct as a primary interface to all clients to resolve technical problems reportedProvide troubleshooting and technical support via...
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Cape Town, Western Cape, South Africa Xelvin Full timeXelvin is a technical employer that connects engineers and technicians with the best technical organizations. Our clients design, build, and maintain complete production lines that play a crucial role in processing raw materials into high-quality semi-finished products.Job Description:Mechanical assembly and installation of production lines...
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Global Infrastructure Engineer
2 days ago
Cape Town, Western Cape, South Africa C40 Cities Full timeAbout the RoleOur team at C40 Cities is seeking a highly skilled Senior Support/Infrastructure Engineer to join our Global Service Desk. This is a fantastic opportunity for an experienced professional to work with a leading global alternative investment manager focused on private equity, secondaries, and credit. As a key member of our team, you will be...