Customer Service Representative

4 weeks ago


CapeTown, South Africa West Coast Personnel Full time

West Coast Personnel is seeking a skilled Customer Service Agent to provide exceptional support to our clients. As a key member of our team, you will be responsible for processing sales orders, managing daily orders, and handling customer interactions.



Key Responsibilities:

Sales Order Processing:


  • Accurately capture sales orders within specified deadlines
  • Invoice orders and ensure timely dispatch
  • Process export orders, including necessary documentation


Daily Order Management:


  • Follow up on production and import orders, providing feedback to customers
  • Manage blanket orders and export preparations


Customer Interactions:


  • Handle walk-in customers and process quotations efficiently
  • Ensure timely responses to quotation requests
  • Process payments for quotations and cash sales


Our competitive remuneration package includes a basic salary of R12,135.00, pension plan, voluntary medical aid options, and a standard working schedule.



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