Sales and Customer Service Associate

4 weeks ago


CapeTown, South Africa Recruit for Africa Full time
About the Role

We are seeking a highly motivated and enthusiastic Sales Assistant to join our team at our Blue Route store in Tokai. As a Sales Assistant, you will play a key role in driving sales, delivering exceptional customer service, and maintaining a positive and engaging store environment.

Key Responsibilities

  • Ensure a high level of customer satisfaction through world-class sales service
  • Drive and deliver sales targets
  • Maintain outstanding store conditions and uphold visual merchandising standards to optimize sales
  • Ascertain customers' needs and wants and recommend items for sale
  • Proactively meet, greet, and assist customers
  • Assist and resolve customer queries
  • Work on point-of-sale and ensure accurate processing of payments
  • Ensure stock is always packed neatly and products are merchandised
  • Remain updated on product information, answer questions, and address concerns
  • Accurately describe product features and benefits
  • Inform customers about product promotions
  • Create an inspiring and positive work environment

Requirements

  • Minimum 2 years of sales or customer service experience, preferably in the retail industry
  • Matric
  • Clear credit and criminal record
  • Knowledge of various POS and stock management systems

What We Offer

  • R7,000 to R8,000 per month + sales incentives (individual and store target driven)


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