Infrastructure Operations Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa BCXP Full time
Job Summary

We are seeking a highly skilled and experienced Infrastructure Operations Manager to join our team at BCXP. This is a critical role that requires strong leadership and technical skills to manage and direct technical support for core infrastructure.

Key Responsibilities
  • Infrastructure Support - Manage the administration and maintenance of the environment, ensuring high levels of quality, standards, and operability as defined within negotiated and agreed service level agreements, service level parameters, or contracts.
  • Risk Management - Identify and mitigate operational risk within Infrastructure.
  • Collaboration - Collaborate between and within BCXP Divisions and establish and enhance relationships and networks with partners, customers, and vendors in support of market dominance.
  • Financial Management - Provide input into and track against the annual budget and forecasts within defined guidelines, directing and coordinating activities to achieve revenue and cost containment targets.
  • Team Management - Motivate and coach subordinates in support of performance excellence, employee engagement, innovation, and transformation.
  • Business Continuity - Provide input, develop, and manage the implementation of processes and procedures to maintain or recover the delivery of systems and services in the event of any physical, technical, or environmental disaster or major outage, providing continuity of service to customers.
  • Project Management - Participate in multiple, large-scale, concurrent projects to successful completion in accordance with scope, budget, and service level agreements.
  • Customer Support - Interact with customers when escalated, to provide and process information in response to technical requests about products and services.
RequirementsQualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in Business or Information TechnologyNQF 4: Grade 12 National DiplomaExperience

3 years relevant experience in infrastructure services, technical support environment. The experience must include relevant exposure to the specific ICT sector.

OR

5 years' experience in infrastructure services, technical support environment. The experience must include relevant exposure to the specific ICT sector.

CertificationsITIL FoundationMust have a high-level overview of the supported technologies in the client environmentLevel of Engagement & Span of ControlSpan of Control26Level of Engagement

Technical Teams, Management, Internal and External Customers



  • Durban, KwaZulu-Natal, South Africa Tower Group Full time

    Job SummaryThe Facilities Manager will be responsible for leading the Maintenance Department and overseeing the operational plan of the department.Main ResponsibilitiesManage the Maintenance Department, including a team of Artisans and external contractors.Ensure that all organizational infrastructure, plant machinery, and equipment are maintained in line...


  • Durban, KwaZulu-Natal, South Africa Farm Manager SA Full time

    Key ResponsibilitiesOversee the daily operations of a dairy farm, ensuring efficient management of resources and personnel.Develop and implement strategies for improving dairy farm productivity and profitability.Manage and maintain farm equipment, infrastructure, and facilities.Coordinate and supervise the work of farm staff, including hiring and...


  • Durban, KwaZulu-Natal, South Africa Farm Manager SA Full time

    Job Title: Dairy Farm Manager Job Summary: Farm Manager SA is seeking a highly experienced Dairy Farm Manager to join our team. As a key member of our farm management team, you will be responsible for the overall management of our dairy farm, ensuring the highest standards of animal welfare, milk quality, and farm efficiency. Responsibilities: * Manage...


  • Durban, KwaZulu-Natal, South Africa BCXP Full time

    Job SummaryWe are seeking a highly skilled and experienced Infrastructure Services Manager to join our team at BCXP. The successful candidate will be responsible for overseeing and directing technical support for core infrastructure, transforming IT and realizing the digitalization journey for our clients.Key ResponsibilitiesManage the administration and...


  • Durban, KwaZulu-Natal, South Africa Invictus Education Group Full time

    Job Title: Head of ITInvictus Education Group is seeking a highly skilled and experienced Head of IT to join our team. This role is responsible for overseeing the IT infrastructure, ensuring optimal performance, security, and alignment with business goals.The Head of IT will be responsible for managing IT resources, troubleshooting issues, implementing new...


  • Durban, KwaZulu-Natal, South Africa BCXP Full time

    At BCXP, we're seeking an experienced Infrastructure Support Specialist to join our team. As a key member of our technical operations team, you'll be responsible for overseeing and directing technical support for our core infrastructure. Your expertise will drive our IT transformation journey, ensuring seamless operations and continuity for our clients.This...


  • Durban, KwaZulu-Natal, South Africa Farm Manager SA Full time

    Job Title: Agricultural Operations ManagerJob Summary:We are seeking an experienced Agricultural Operations Manager to join our team at Farm Manager SA. The successful candidate will be responsible for managing the day-to-day operations of our maize harvesting and planting activities.Key Responsibilities:Manage and supervise a team of agricultural...


  • Durban, KwaZulu-Natal, South Africa Tower Group Full time

    **Job Summary**Tower Group is seeking an experienced IT Infrastructure Manager to oversee the seamless operation, maintenance, and troubleshooting of all IT infrastructure, including personal computers, local and wide area networks (LAN/WAN), and telecommunication systems.Main Responsibilities:Serve as a key backup for the Area ITC, managing workflows and...


  • Durban, KwaZulu-Natal, South Africa TFG Logistics Full time

    Job Title: Systems AdministratorAt TFG Logistics, we are seeking a highly skilled and experienced Systems Administrator to join our team. The successful candidate will be responsible for ensuring the smooth operation of our IT infrastructure, including hardware, software, and network systems.Key Responsibilities:Verifying and validating system configurations...


  • Durban, KwaZulu-Natal, South Africa Farm Manager SA Full time

    We are seeking an experienced Crop Production Specialist to join our team at Farm Manager SA. The successful candidate will be responsible for managing the cropping and mechanical operations of our farms.Key Responsibilities:Agricultural ManagementMinimum 4 years of management experience in agriculture, preferably with a degree or diploma in a related...

  • Operations Manager

    1 week ago


    Durban, KwaZulu-Natal, South Africa MC Technology Staffing Full time

    Job Summary:Maintenance Manager is responsible for overseeing the daily operations of the Maintenance Department, ensuring the safety and well-being of personnel and the organization's infrastructure.Main Responsibilities:Manage the Maintenance Department and external contractors to maintain quality and Health and Safety Standards.Develop and implement...


  • Durban, KwaZulu-Natal, South Africa Farm Manager SA Full time

    Job Requirements:As a key member of our team at Farm Manager SA, we are seeking a highly skilled Crop Production Specialist to join our agricultural operations. The ideal candidate will have a strong background in agriculture, with a focus on crop production and management. Key Responsibilities:Manage and oversee crop production activities, including...


  • Durban, KwaZulu-Natal, South Africa NTT Full time

    About the RoleWe are seeking a highly skilled Managed Services Infrastructure Specialist to join our team. As a key member of our operations team, you will be responsible for delivering high-quality technical support to our clients.Key Responsibilities:Monitor and manage client infrastructure and solutions.Identify and resolve technical incidents and...


  • Durban, KwaZulu-Natal, South Africa Kerry Kopp Recruitment Full time

    Senior IT Administrator Job DescriptionKerry Kopp Recruitment is seeking a highly skilled Senior IT Administrator to join our team. As a key member of our IT department, you will be responsible for designing, installing, configuring, and supporting our local area network (LAN), wide area network (WAN), and Internet systems.Key Responsibilities:Network Design...


  • Durban, KwaZulu-Natal, South Africa eThekwini Full time

    Job Purpose:As a pivotal member of the eThekwini team, the successful candidate will be responsible for the administration and maintenance of our network systems.Main Responsibilities:• Oversee the configuration, troubleshooting, and optimization of network infrastructure• Collaborate with the IT department to ensure seamless system operation• Develop...


  • Durban, KwaZulu-Natal, South Africa Farm Manager SA Full time

    Job Title: Dairy Farm ManagerWe are seeking a highly skilled and experienced Dairy Farm Manager to join our team at Farm Manager SA.Key Responsibilities:Manage and oversee the daily operations of the dairy farm, ensuring efficient and effective production.Develop and implement strategies to improve dairy farm productivity, quality, and profitability.Lead and...


  • Durban, KwaZulu-Natal, South Africa Kerry Kopp Recruitment Full time

    Senior IT Administrator Job DescriptionKerry Kopp Recruitment is seeking a highly skilled Senior IT Administrator to join our team. As a key member of our IT department, you will be responsible for designing, installing, configuring, and supporting our local area network (LAN), wide area network (WAN), and Internet systems.Key Responsibilities:Network Design...


  • Durban, KwaZulu-Natal, South Africa Kerry Kopp Recruitment Full time

    Senior IT Administrator Job DescriptionKerry Kopp Recruitment is seeking a highly skilled Senior IT Administrator to join our team. As a key member of our IT department, you will be responsible for designing, installing, configuring, and supporting our local area network (LAN), wide area network (WAN), and Internet systems.Key Responsibilities:Network Design...


  • Durban, KwaZulu-Natal, South Africa Kerry Kopp Recruitment Full time

    Kerry Kopp Recruitment is seeking a highly skilled Senior IT Administrator to join our team. As a key member of our IT department, you will be responsible for designing, installing, configuring, and supporting our local area network (LAN), wide area network (WAN), and Internet systems. Your expertise will ensure high availability and optimal performance for...


  • Durban, KwaZulu-Natal, South Africa LexisNexis (Proprietary) Limited Company Full time

    About the RoleWe are seeking a skilled Cloud Tools Engineer to join our Platform Engineering team. As a key member of our team, you will be responsible for designing and building Azure DevOps pipelines, automating DevOps processes, and ensuring the security and scalability of our AWS and Azure Cloud infrastructure.ResponsibilitiesManage and maintain the...