Managed Services Infrastructure Specialist

1 month ago


Durban, KwaZulu-Natal, South Africa NTT Full time

About the Role

We are seeking a highly skilled Managed Services Infrastructure Specialist to join our team. As a key member of our operations team, you will be responsible for delivering high-quality technical support to our clients.

Key Responsibilities:

  • Monitor and manage client infrastructure and solutions.
  • Identify and resolve technical incidents and problems.
  • Provide first-line support for standard and low-complexity incidents and service requests.
  • Schedule maintenance activity windows for patching and configuration changes.
  • Ensure service continuity by following handover procedures for shift changes.

Requirements:

  • Qualification in IT/Computing (or demonstrated equivalent work experience).
  • Certifications relevant to the services provided.
  • 2 years of work experience in a similar role.

About Us

NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success.



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