Managed Services Infrastructure Specialist
1 month ago
About the Role
We are seeking a highly skilled Managed Services Infrastructure Specialist to join our team. As a key member of our operations team, you will be responsible for delivering high-quality technical support to our clients.
Key Responsibilities:
- Monitor and manage client infrastructure and solutions.
- Identify and resolve technical incidents and problems.
- Provide first-line support for standard and low-complexity incidents and service requests.
- Schedule maintenance activity windows for patching and configuration changes.
- Ensure service continuity by following handover procedures for shift changes.
Requirements:
- Qualification in IT/Computing (or demonstrated equivalent work experience).
- Certifications relevant to the services provided.
- 2 years of work experience in a similar role.
About Us
NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success.
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