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Senior Operations Manager

2 months ago

Johannesburg, Gauteng, South Africa Recruitment Matters Africa (Pvt) Ltd Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to lead our Logistics Business Unit. The successful candidate will be responsible for driving the success of our company by managing its operations, logistics, and workshop activities, ensuring that our Information Systems, Canteen, Legal, HR, and Finance functions provide the necessary support to achieve our growth, return on investment, and performance objectives.

Key Responsibilities:
  • Strategy: Contribute to the development of our company's strategy by providing input to our Group CEO, aligning decisions and actions to our Group strategy, and communicating, implementing, and achieving strategy within our operations, logistics, fleet care, finance, information systems, people, projects, and customers.
  • Leadership: Build a performance culture by promoting excellence in performance, coaching direct reports to enhance their contribution, and creating a strong company identity and work environment where employees feel appreciated, motivated, inspired, and proudly associated.
  • Planning: Oversee the development, control, and implementation of short, medium, and long-term plans, including budgets and forecasts related to finance, operations, people, and the fleet, ensuring that agreed targets/KPIs are met or exceeded.
  • Operations: Direct the company's operations and support activities on a day-to-day basis according to best practice standards, leveraging our workshop and operations resources to achieve optimum scheduling activities and flows, ensuring that operations, property, and cargo are secure, and losses and wastage are prevented.
  • Finance: Deliver the transport and logistics P&L, budgets, and financial reports to agreed policy and procedure and targets. Drive optimum cost versus return methodologies across the business unit without compromising safety, performance, quality, and service delivery levels.
  • Commercial & Legal: Promote our company as the preferred service provider in the market and deliver exceptional service to new and existing customers. Maintain professional and ethical relations with customers, suppliers, and services, and assist in reviewing agreements and contracts to manage and mitigate potential risks.
  • Information Systems, Controls and Reporting: Drive the provision by Group IT of an information system and procedures that are seamless and integrated, providing data for decision-making.
  • Human Resources: Pursue a workforce of experienced managers and staff of high caliber through training and development for business success, ensuring labor and staff stability through effective communication and conflict resolution.
  • Policy and Governance: Represent the best interests of our company by practicing the highest principles of corporate governance and ethics, developing and implementing policies and SOPs that manage risk and security, and ensuring compliance with HSES and the Anti-bribery and Corruption Policy.
Requirements:
  • Pro-active management and leadership style, detail-oriented, assertiveness, and ability to work in a dynamic environment.
  • Excellent relationship management, interpersonal, analytical, and communication skills.
  • Excellent leadership skills.
  • Interest in developing direct reports and other employees throughout the organization.
  • High energy and self-motivation.
  • Conflict management ability.
  • Able to deal with high-pressure environments.
  • Thorough understanding of transport and logistics and the business model.
  • Results-oriented with delivery capabilities and good time management skills.
  • Good judgment and the ability to make the right decisions quickly.
  • High ethical standards with a drive for compliance with national legislation and international corporate governance principles.
  • Open to continuing self-development to promote role effectiveness and performance.
  • PRO: ADB/C
Qualifications:
  • Degree in Business and Administration, Shipping, Logistics, and/or Transport qualification.
  • 5 to 10 years senior management experience in similar companies associated with excellence.
  • Good understanding of the business and business needs.
  • Excellent knowledge of information systems and MS Office.
  • English fluency, spoken Portuguese an advantage.
  • Willingness to work nights and weekends as per workload.
  • LI: Minimum of 25.