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Senior Operations Manager

4 weeks ago

Johannesburg, Gauteng, South Africa TalentCru Full time
Senior Manager Operations

TalentCru is seeking a seasoned Senior Manager Operations to lead the operational delivery of our business strategy. This is a key role that requires a strong leader with excellent management skills and a proven track record of driving business growth.

Key Responsibilities:
  • Operational Leadership: Develop and execute an operational business plan aligned to the overall business strategy, driving client engagement and service delivery excellence.
  • Strategic Formulation and Implementation: Contribute to the development and refinement of the company's vision and strategy, supporting the overall process of management and corporate decision-making.
  • Commercial Management: Ensure pricing and discounting policies are in place, and oversee the overall effectiveness of Vendor Partnerships Agreements.
  • Leadership and People Management: Foster a positive work environment, ensuring a high-calibre regional operations team is in place, and driving the day-to-day operations KPIs and achievement of the regional business plan.

Requirements:

  • University degree or equivalent
  • Hands-on experience as General Manager and/or 5 years' field experience
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to drive business growth and improve operational efficiency

About TalentCru:

TalentCru is a specialized IT training company that provides an unmatched suite of vendor-authorised and award-winning training, enablement, and certification solutions. We are committed to delivering exceptional service and driving business growth through operational excellence.