Client Relationship Manager
1 month ago
Customer Service Representative
beBee Professionals is seeking a Customer Service Representative to provide exceptional customer service and manage client relationships in Pretoria.
The ideal candidate will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent service to clients.
The successful candidate should have a minimum of 3 years of experience in customer service, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.
The candidate should also have a strong understanding of customer service principles and practices, as well as the ability to work independently and as part of a team.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Manage customer relationships and resolve customer issues
- Provide excellent customer service to clients
- Develop and maintain relationships with clients
- Monitor customer feedback and provide feedback to management
- Ensure customer satisfaction
- Maintain accurate records of customer interactions
- Identify and recommend process improvements
Requirements:
- Minimum of 3 years of experience in customer service
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong understanding of customer service principles and practices
- Ability to work independently and as part of a team
What We Offer:
beBee Professionals offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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