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Payment Support Officer

2 months ago

Johannesburg, Gauteng, South Africa Stonehage Fleming Full time

Job Summary

The Payment Support Officer - FX Specialist will play a critical role in executing payments, FX transactions, and investment transactions for Stonehage Fleming. This position requires a high level of accuracy, attention to detail, and excellent communication skills.

Key Responsibilities

  • Execute local client payments in compliance with internal processes and procedures.
  • Execute offshore forex payments in compliance with internal processes and procedures.
  • Execute Business Central payments in compliance with internal processes and procedures.
  • Execute local and offshore investment trades in compliance with internal processes and procedures.
  • Book foreign exchange rates on behalf of clients.
  • Execute investment deals.
  • Accurately complete BOP forms and associated administrative tasks.

Requirements

  • Foreign exchange and exchange control background from a local bank, preferably in a Private Client or Wealth environment.
  • Payment execution and FX dealing experience necessary.
  • Investment trades experience beneficial but not required.

Skills and Competencies

  • Proficient in banking platforms (online banking) essential.
  • Email and MS Office packages.
  • Knowledge of exchange control, exchange control applications, non-resident banking, exchange rates, and market theory.
  • Ability to work in a highly pressurized environment.
  • High integrity and excellent interpersonal skills.
  • Knowledge of investment dealing beneficial but not required.

Competencies and Behaviours

  • Planning and Organizing: Schedules and manages workload effectively, thinks ahead, sets plans to achieve goals.
  • Teamwork: Supports and works towards team goals, shares information, is helpful and co-operative, works effectively with people outside the immediate team.
  • Communication skill: Communicates clearly and concisely, listens effectively, written communication is well presented, ability to deal with sophisticated clients under challenging circumstances.
  • Client orientated: Understands and satisfies client needs at all times, delivers excellent client service, takes full responsibility and accountability for all client matters including delegated tasks.
  • Accuracy, quality, and productivity: Delivers work of a high standard, output is accurate and error-free, productivity is satisfactory and consistent.