Customer Service Coordinator
2 months ago
To ensure maximum stakeholder and customer satisfaction is achieved by managing orders, lead times and delivery windows.
Key Responsibilities- Enhance customer service by providing timely and accurate information.
- Master data and inputs into load plan aligned to customers DSP (Distribution Service Package).
- Continuous communication with SD Planning to ensure calibration of master data to meet customers changing needs.
- Feedback on all customer comments, queries and suggestions provided to the responsible party with the intent to improve service levels.
- Accountable for new customer take-on process in-trade including customer induction.
- Order capture via customer calls (telesales) to support Telesales ambition and free up Sales representative time for more value add activities.
- Load plan execution.
- Maintain good customer relations by delivering on promise consistently.
- Day to day management of customers related delivery queries or complaints.
- Delivery productivity.
- Explore and quantify opportunities to convert Customers to less expensive delivery modes.
- Existing delivery modes optimised.
- Master Data verified for accuracy.
- Adherence to Food Safety Requirements.
- Commitment to The Beverage Company's Food Safety policy and its objectives.
- Ability to understand and implement all food safety requirements.
- Adherence to and the enforcement of Food Safety Policies, SOPs and PRPs.
- Compliance with PPE requirements including jewellery policy.
- Compliance with personal hygiene requirements in accordance with the organisation's code of practice.
- Active engagement in all training including competency testing.
- Regular practice of hand washing and sanitising.
- Prevention of cross-contamination of products no allergens allowed in the manufacturing facility.
- Responsible for raising any food safety risk to the relevant personnel such as the Team Leader or Food Safety personnel.
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Customer Service Operations Coordinator
1 month ago
Amanzimtoti, South Africa HR Genie Full timeJob PurposeTo ensure maximum stakeholder and customer satisfaction by managing orders, lead times, and delivery windows, guaranteeing enhanced customer service, and aligning master data with customers' DSP (Distribution Service Package).Key Responsibilities:• Enhance customer satisfaction by ensuring timely order fulfillment and delivery.• Collaborate...
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Customer Service Delivery Specialist
4 weeks ago
Amanzimtoti, South Africa HR Genie Full timeJob Description:As a Customer Service Delivery Specialist at HR Genie, you will play a crucial role in ensuring maximum stakeholder and customer satisfaction is achieved. Your primary objective will be to manage orders, lead times, and delivery windows effectively.Key Responsibilities:Enhance customer service by consistently delivering on promises and...
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Business Operations Coordinator
2 months ago
Amanzimtoti, South Africa HR Genie Full timeJob SummaryThe Commercial Administrator plays a crucial role in optimizing the customer experience by serving as a link between the sales function and customers. This position is accountable for assisting with call-in customer orders, providing general administrative support to the Commercial and Marketing team, and effectively coordinating internal sales...
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Business Operations Coordinator
1 month ago
Amanzimtoti, South Africa HR Genie Full timeJob Summary:The Commercial Administrator serves as the link between the sales function and customers, playing a key role in optimising the customer experience.Key Responsibilities:Manage office-based sales administration activities, capturing automated orders and updating deal sheets.Communicate with customers regarding blocked accounts and Rapidtrade...
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Store Experience Coordinator
3 weeks ago
Amanzimtoti, South Africa BevCo Full timeJob SummaryWe are seeking an experienced Store Experience Coordinator to join our team at BevCo. This role involves overseeing in-store promotions, events, and sponsorships, ensuring quality and adherence to policies and routines.Main ResponsibilitiesIn-Store Activities:Coordinate and manage promotions according to the monthly calendar, ensuring timely...
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Senior Sales Operations Coordinator
4 weeks ago
Amanzimtoti, South Africa HR Genie Full timeAbout the RoleWe are seeking a highly skilled Senior Sales Operations Coordinator to join our team at HR Genie. As a key member of our Commercial and Marketing team, you will play a crucial role in optimizing the customer experience by providing exceptional administrative support.Key ResponsibilitiesSales Administration: Manage all office-based sales...
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Financial Services Representative
1 month ago
Amanzimtoti, South Africa FirstRand Bank Limited Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales and Service Advisor to join our team at FirstRand Bank Limited.Key ResponsibilitiesProvide exceptional customer service by being responsive to customer needs and aspirations.Offer value-adding solutions within a dynamic environment while adhering to policy and process.Execute work in...
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Trade Compliance Coordinator
2 weeks ago
Amanzimtoti, South Africa Sandi Crowther Recruitment Full timeAt Sandi Crowther Recruitment, we are seeking a skilled Trade Compliance Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth processing of import and export shipments.Key ResponsibilitiesImport and Export File Processing: Receive bookings, open files, and register on Shipshape, processing both...
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Customs Clearing and Forwarding Site Administrator
6 months ago
Amanzimtoti, South Africa BASF South Africa (Pty.) Ltd. Full time**JOIN THE TEAM**: We are the world's leading chemical company because we offer intelligent solutions for our customers and for a sustainable future. We link and develop people with diverse talents all over the world. For you, this means a variety of ways to advance. Not only your performance, but also your personality matter to us. At BASF, careers develop...
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Amanzimtoti, South Africa Emporium Human Capital Full time**About the Role**We are seeking a highly skilled Automotive Parts Sales and Service Representative to join our team at Emporium Human Capital. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and have a strong understanding of automotive parts.**Key Responsibilities**Liaison with Clients and...
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Retail Salesperson
6 months ago
Amanzimtoti, South Africa Beast Leather Full timeWe are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our retail store based in Galleria (Amanzimtoti). **Requirements**: - Strictly based in Amanzimtoti or surrounding area, Kwazulu Natal. - Experience of between 2 - 5 years - Proven work experience as a Retail Sales Representative, Sales...
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Assistant Port
2 months ago
Amanzimtoti, South Africa Crew Life at Sea Full timeKey Responsibilities: - Assist the Port & Shopping Expert in conducting shopping presentations and seminars for guests on board - Provide excellent customer service to guests, answering any questions and providing recommendations for shopping destinations - Assist in organizing and coordinating shopping excursions for guests, ensuring a smooth and enjoyable...
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Operations Coordinator
3 weeks ago
Amanzimtoti, South Africa Top Recruitment (Pty) Ltd Full timeJob OverviewAs a key member of Top Recruitment (Pty) Ltd's team, you will play a vital role in ensuring the smooth execution of processing activities that support our production and service functions.About the RoleThis position focuses on delivering high-quality outputs through efficient processes, adherence to safety and quality standards, and collaboration...
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Hotel Receptionist
7 months ago
Amanzimtoti, South Africa 5 Star Boutique Hotel Full timeWe are seeking a courteous and efficient Hotel Receptionist to join our team and provide outstanding customer service to our guests. As the first point of contact for visitors, the Hotel Receptionist plays a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process. **Responsibilities**: - Greet guests upon...
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Hotel Receptionist
7 months ago
Amanzimtoti, South Africa 5 Star Boutique Hotel Full timeWe are seeking a courteous and efficient Hotel Receptionist to join our team and provide outstanding customer service to our guests. As the first point of contact for visitors, the Hotel Receptionist plays a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process. **Responsibilities**: - Greet guests upon...
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Senior Waiter
6 months ago
Amanzimtoti, South Africa Crew Life at Sea Full timeJob Summary: We are seeking a skilled and experienced Senior Waiter to join our cruise ship team. As a Senior Waiter, you will play a key role in providing exceptional dining service to our guests. Your expertise in food and beverage service, leadership abilities, and commitment to delivering outstanding hospitality will contribute to creating memorable...
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Accounts Receivable Specialist
2 months ago
Amanzimtoti, South Africa HR Genie Full timeJob Title: Accounts Receivable AdministratorAt HR Genie, we are seeking a highly skilled and organized Accounts Receivable Administrator to join our team. As a key member of our finance department, you will be responsible for managing customer collections, maintaining accurate records, and ensuring excellent customer service.Key Responsibilities:Manage...
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Operations Controller
6 months ago
Amanzimtoti, South Africa Socrathron (pty) ltd ta Destiny International Trading Full timeSocrathron (pty) ltd t/a Destiny International Trading is seeking a skilled Logistics Operations Controller to join our operations department. - **Roles & Responsibilities**:_ - Ensure that loads are loaded onto the system daily. Monitor instructions, and ensure basic information is captured into the system when instructions are received. - Ensure that...
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International Trade Specialist
1 month ago
Amanzimtoti, South Africa Sandi Crowther Recruitment Full time**Job Title:** International Trade Specialist**Job Description:**At Sandi Crowther Recruitment, we are seeking an experienced International Trade Specialist to join our team in a Controllers role. The ideal candidate will have a strong background in customs clearance, trade compliance, and logistics coordination.**Responsibilities:Manage the clearance...
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Manager
8 months ago
Amanzimtoti, South Africa Blades and Triggers Galleria Full timeAre you a dynamic and experienced leader with a passion for adrenaline-pumping activities? Look no further! We are seeking an enthusiastic individual to join our team as a Manager for our thrilling airsoft, knife throwing, and gel blaster games facility. About Us: Blades and Triggers is a premier destination for thrill-seekers, offering an unparalleled...