Customer Experience Expert
2 days ago
About the Role
We are seeking an experienced Product Specialist to join our team at MH Solutions. The successful candidate will play a critical role in the development and management of products, working closely with internal and external stakeholders to drive business growth and success.
The ideal candidate will have a strong background in product management, excellent communication skills, and experience in working with cross-functional teams. They will also have a proven track record of successfully launching new products and enhancing existing ones.
Key Responsibilities:
- Support the Product Manager and Senior Product Manager in product development and management activities.
- Develop and maintain relationships with internal and external stakeholders.
- Conduct competitor analysis and maintain a database of market-related pricing information.
- Collaborate with cross-functional teams to launch new products and enhance existing ones.
- Ensure compliance with regulatory and commercial legal requirements.
- Support the development of go-to-market plans.
- Manage and coordinate the activities of various fixed network operators to ensure alignment with MH Solutions' goals.
Requirements:
- Minimum 3-year degree/diploma in product design or Engineering.
- 3+ years overall business experience, of which 1+ years in a product management/development/marketing or project management role.
- Excellent communication skills.
- Strong understanding of product management principles.
- Proven track record of launching new products and enhancing existing ones.
-
Customer Experience Manager
2 days ago
Roodepoort, Gauteng, South Africa Brownsjewellers Full timeBrownsjewellers invites applications from experienced professionals who share our passion for luxury and excellence. As a Brand Ambassador, you will embody the spirit of our brand, delivering personalized shopping experiences that exceed client expectations.Your Key ResponsibilitiesYou will be responsible for:Creating meaningful connections with clients...
-
Customer Experience Manager
2 days ago
Roodepoort, Gauteng, South Africa Clicks Group Limited Full time**Job Description:**The successful candidate will ensure effective management of stock and cash, minimising shrinkage and maintaining a high standard of general housekeeping and administration. They will also be responsible for training, motivating and directing shop assistants/cashiers to fulfill their duties while delivering exceptional customer service.
-
Roodepoort, Gauteng, South Africa Absa Group Full timeAbout UsAbsa Group is a leading financial services provider in Africa, dedicated to empowering the continent's future by providing innovative financial solutions that meet the evolving needs of our customers. With a rich history spanning over 100 years, we have established ourselves as a trusted partner for individuals, businesses, and governments across the...
-
Customer Experience Specialist Needed
3 hours ago
Roodepoort, Gauteng, South Africa Ajtechnicaldr Full timeJob SummaryWe are seeking a dedicated and results-driven individual to join our team as a General Assistant at Food Lovers Market.As a General Assistant, you will play a critical role in delivering exceptional customer experiences and supporting the day-to-day operations of the store.Key Accountabilities:Deliver outstanding customer service and...
-
Client Experience Manager
2 days ago
Roodepoort, Gauteng, South Africa Architectural Services Full timeJob Summary:We are seeking a highly skilled Customer Support Agent to join our team at Architectural Services. This dynamic role requires excellent communication and interpersonal skills, as well as the ability to resolve complex customer issues.Main Duties:Provide expert assistance to customers using Fidelity SecureDrive's products and services.Communicate...
-
Customer Experience Manager
5 days ago
Roodepoort, Gauteng, South Africa Standard Bank Group Full timeRequired Skills and QualificationsCompleted MatricRE (Regulatory Examination)NQF Level 5 - Higher CertificatesFAIS CompliantExperience in Quality Assurance and supervisory experience are also essential for this role.The ideal candidate will have strong technical competencies, including banking process and procedures, compliance, and insurance principles.
-
Service Delivery Expert
5 days ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeService Delivery Expert:We are seeking a Service Delivery Expert to join our team. The successful candidate will be responsible for delivering exceptional service to customers and driving business growth.Key Responsibilities:To provide customer-focused service and ensure that customers remain satisfied with our products and services.To identify opportunities...
-
Customer Experience Leader
2 days ago
Roodepoort, Gauteng, South Africa Clicks Group Limited Full timeAbout You:We are looking for an individual with a passion for retail and a drive for success.You should have a minimum of 1 year's experience in an assistant store management role within a retail/FMCG store operations environment or completion of the Clicks Trainee Store Management Programme.A degree in relevant retail/business management is desirable, but...
-
Customer Service Leader
2 days ago
Roodepoort, Gauteng, South Africa MH Solutions Full timeAbout MH SolutionsWe are a dynamic company looking for a talented individual to join our team as a Contact Centre Operations Manager. As a key member of our leadership team, you will be responsible for driving exceptional customer experiences and fostering a culture of continuous improvement.Key RequirementsMinimum of 3-year relevant degree/diploma.Diploma...
-
Nationwide Relocation Experts
2 days ago
Roodepoort, Gauteng, South Africa eKayzone Full timeNationwide Relocation ExpertsAt eKayzone, we pride ourselves on being reputable removal experts offering efficient and reliable residential and commercial moves nationwide. Our team of professionals provides free obligation quotations and boasts proven track records across the nation.Services:Residential Moves: We offer seamless relocation services for...
-
Customer Service Professional
2 days ago
Roodepoort, Gauteng, South Africa Architectural Services Full timeJob Description:The Customer Support Agent role is a dynamic position that requires excellent communication and interpersonal skills. As a key member of the Architectural Services team, you will be responsible for delivering exceptional customer service, ensuring total customer satisfaction, and promoting excellent service standards.Main...
-
German Language Customer Service Professional
2 hours ago
Roodepoort, Gauteng, South Africa WNS (Holdings) Limited (ADR) Full timeGERMAN LANGUAGE CUSTOMER SERVICE PROFESSIONALWe are seeking a highly skilled German language customer service professional to join our team. In this role, you will be responsible for delivering exceptional customer experiences to our clients.Main Responsibilities:Provide expert-level customer support through various communication channels.Analyse customer...
-
Instrumentation Sales Expert
5 days ago
Roodepoort, Gauteng, South Africa Automation Control Solutions Full timeInstrumentation Sales Expert wanted to join our team at Automation Control Solutions! As a representative of Emerson Automation Solutions in Southern and Eastern Africa, you will be responsible for promoting our products and services to clients.Job DescriptionThis role includes creating and maintaining sustainable relationships with customers, conducting...
-
System Maintenance Expert
7 days ago
Roodepoort, Gauteng, South Africa Universal Automated Systems Full timeUniversal Automated Systems seeks a highly skilled System Maintenance Expert to join our team. As a full-time employee, you will be responsible for maintenance and repair, troubleshooting, field service, and delivering exceptional customer service.About the PositionThis role is located in Laser Park, Honeydew, where you will work closely with our team to...
-
Donation to Products Conversion Expert
2 days ago
Roodepoort, Gauteng, South Africa South African National Blood Service Full timeJob Title: Donations to Products Conversion ExpertJob Description:We are seeking an experienced Donations to Products Conversion Expert to join our team at the South African National Blood Service.As a key member of our operations team, you will be responsible for processing blood donations into specialized blood products within agreed timeframes and...
-
Global Procurement Expert
2 days ago
Roodepoort, Gauteng, South Africa SOLAREFF (PTY) LTD Full timeThe Global Procurement Expert role involves managing the importation of goods, ensuring timely delivery, and maintaining compliance with regulations.Main TasksDevelop and maintain optimal supply chain processes and systemsMonitor shipments and coordinate with customs, carriers, and vendors to guarantee timely delivery of goodsEnsure compliance with local and...
-
Appliance Repair Expert Wanted
2 days ago
Roodepoort, Gauteng, South Africa AIM Personnel Services Full timeAbout the RoleWe are currently seeking an Appliance Repair Expert to join our team. As an Appliance Repair Expert, you will be responsible for testing machinery and equipment, diagnosing problems, and performing repairs as needed.This role requires a high level of technical expertise and problem-solving skills. The successful candidate will have a strong...
-
Insurance Policy Resolution Expert
2 hours ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeAbout the JobWe are looking for an experienced Insurance Business Solutions Specialist to join our team. As an Insurance Policy Resolution Expert, you will be responsible for delivering exceptional customer service and resolving complex insurance policy queries.Main DutiesProvide high-level service to clients by resolving insurance policy queries.Identify...
-
Digital Transformation Expert
2 days ago
Roodepoort, Gauteng, South Africa South African National Blood Service Full timeDigital Transformation ExpertWe are seeking a highly skilled Digital Transformation Expert to join our team. As a key member of our organization, you will be responsible for leading digital transformation initiatives that drive business value.Your primary focus will be on analyzing business needs and providing solutions that meet those needs.You will work...
-
Diesel and Petrol Expert
2 days ago
Roodepoort, Gauteng, South Africa AUTO24 Full timeWe are looking for a skilled Diesel and Petrol Expert to join our team at AUTO24. The ideal candidate will have a strong background in automotive mechanics and the ability to work efficiently.The successful candidate will be responsible for:Conducting thorough diagnostics on vehicles to identify maintenance needs and issues.Executing complex repairs on...