Customer Experience Expert

2 days ago


Roodepoort, Gauteng, South Africa MH Solutions Full time

About the Role

We are seeking an experienced Product Specialist to join our team at MH Solutions. The successful candidate will play a critical role in the development and management of products, working closely with internal and external stakeholders to drive business growth and success.

The ideal candidate will have a strong background in product management, excellent communication skills, and experience in working with cross-functional teams. They will also have a proven track record of successfully launching new products and enhancing existing ones.

Key Responsibilities:

  • Support the Product Manager and Senior Product Manager in product development and management activities.
  • Develop and maintain relationships with internal and external stakeholders.
  • Conduct competitor analysis and maintain a database of market-related pricing information.
  • Collaborate with cross-functional teams to launch new products and enhance existing ones.
  • Ensure compliance with regulatory and commercial legal requirements.
  • Support the development of go-to-market plans.
  • Manage and coordinate the activities of various fixed network operators to ensure alignment with MH Solutions' goals.

Requirements:

  • Minimum 3-year degree/diploma in product design or Engineering.
  • 3+ years overall business experience, of which 1+ years in a product management/development/marketing or project management role.
  • Excellent communication skills.
  • Strong understanding of product management principles.
  • Proven track record of launching new products and enhancing existing ones.


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