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Wellness Experience Manager
1 week ago
We're a global hospitality leader, driven by a passion for excellence and a commitment to creating unforgettable experiences. Our team members around the world share a common goal: to provide exceptional service and exceed guest expectations.
At Four Seasons, we value diversity, inclusivity, and mutual respect. We believe that our people are our greatest asset and that together, we can achieve remarkable things.
About the Role:
We're seeking a highly motivated Spa Team member to join our Westcliff Hotel in Johannesburg. As the Apres Spa Attendant, you'll have the opportunity to work in a fast-paced environment, delivering exceptional service to our discerning guests.
The ideal candidate will possess excellent communication skills, a passion for delivering great service, and a willingness to learn and grow with our team.
Key Responsibilities:
Accommodate guest requests from the ordinary to the extraordinary.
Work collaboratively with the Spa Team to deliver exceptional service.
Develop strong relationships with guests, understanding their needs and preferences.
Contribute to a positive and inclusive work environment.
Meet and exceed performance targets, ensuring high levels of guest satisfaction.
Possess legal rights to work in South Africa.
