Commercial Insurance Specialist

1 month ago


Cape Town, Western Cape, South Africa CallForce Full time

Job Summary:

We are seeking a highly skilled Commercial Insurance Specialist to join our team at CallForce. The ideal candidate will have a proven track record in commercial, agriculture policy administration, and underwriting within the short-term insurance industry.

Key Responsibilities:

  • Provide telephonic and email support to intermediaries, authorised representatives, and broker services
  • Deal with general insurance and policy-specific enquiries
  • Issue new policies, maintain policy records, and handle renewals and related aspects
  • Resolve insurance queries within the required timeframe and adhere to compliance requirements
  • Undertake client follow-ups and attempt to retain policies
  • Adjust premiums based on new asset values
  • Manage client expectations on turnaround times
  • Adhere to underwriting criteria and regional requirements
  • Profiling clients with suitable products and underwriting criteria
  • Assist in implementing solutions for improvement


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