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Key Account Business Partner
1 month ago
Job Overview
This role is responsible for delivering exceptional customer service to key accounts. As a client relations consultant, you will work closely with clients to understand their needs and provide tailored solutions.
Responsibilities
- Provide telephonic and face-to-face service to customers in accordance with business rules and quality standards.
- Work collaboratively with internal stakeholders to resolve customer issues and achieve results.
- Maintain moderate to high level of technical knowledge across products and processes relevant to the business area.
- Stay up-to-date with industry trends and developments to continuously improve services.
Requirements
- Proven experience in client-facing roles with excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills with ability to work independently.
- Ability to work under pressure and meet deadlines while maintaining high-quality standards.
- Willingness to learn and adapt to new technologies and systems.
Benefits
The successful candidate can expect a competitive salary range of approximately R400,000 - R600,000 per annum, depending on location and experience.
