Business Operations Manager

1 month ago


Pietermaritzburg, KwaZulu-Natal, South Africa Isilumko Staffing Full time

Job Title: Business Operations Manager

About the Role:

We are seeking an experienced Business Operations Manager to join our team at Isilumko Staffing. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our co-office workplace, ensuring that all members are taken care of and that our facilities run smoothly.

Key Responsibilities:

  • Facilitate membership agreements and monitor them to ensure that members abide by the rules and occupancy levels.
  • Manage onboarding and offboarding procedures with incoming and outgoing members.
  • Manage relationships with members, deal with questions and complaints, and monitor office equipment usage.
  • Ensure timely payment of member accounts and process overdue accounts as necessary.
  • Manage variable expenses, resources, and invoicing.
  • Implement health and safety protocols and manage staff training.
  • Organize events, meetings, and workshops, and maintain accurate records.

Requirements:

To be successful in this role, you will need:

  • A matric certificate with some tertiary business studies.
  • At least 3 years' experience working with booking systems, sales, and customer service.
  • Excellent planning, time management, and communication skills.
  • Intermediate IT skills, including Outlook, Word, Excel, and Xero.
  • Strong problem-solving and decision-making abilities.
  • Good negotiation, conflict resolution, and customer service skills.

Compensation and Benefits:

The salary for this role is approximately R250,000 per annum, depending on experience. We offer a comprehensive benefits package, including medical aid, life insurance, and a generous leave policy.

Why Join Us:

Isilumko Staffing offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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