Business Operations Manager
1 month ago
Job Title: Business Operations Manager
About the Role:
We are seeking an experienced Business Operations Manager to join our team at Isilumko Staffing. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our co-office workplace, ensuring that all members are taken care of and that our facilities run smoothly.
Key Responsibilities:
- Facilitate membership agreements and monitor them to ensure that members abide by the rules and occupancy levels.
- Manage onboarding and offboarding procedures with incoming and outgoing members.
- Manage relationships with members, deal with questions and complaints, and monitor office equipment usage.
- Ensure timely payment of member accounts and process overdue accounts as necessary.
- Manage variable expenses, resources, and invoicing.
- Implement health and safety protocols and manage staff training.
- Organize events, meetings, and workshops, and maintain accurate records.
Requirements:
To be successful in this role, you will need:
- A matric certificate with some tertiary business studies.
- At least 3 years' experience working with booking systems, sales, and customer service.
- Excellent planning, time management, and communication skills.
- Intermediate IT skills, including Outlook, Word, Excel, and Xero.
- Strong problem-solving and decision-making abilities.
- Good negotiation, conflict resolution, and customer service skills.
Compensation and Benefits:
The salary for this role is approximately R250,000 per annum, depending on experience. We offer a comprehensive benefits package, including medical aid, life insurance, and a generous leave policy.
Why Join Us:
Isilumko Staffing offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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