Sales Support Specialist

6 days ago


Bloemfontein, Orange Free State, South Africa ACDC Dynamics Full time

ROLE OBJECTIVE

:
The individual will be tasked with showcasing the ACDC product portfolio. This role involves managing sales and maintaining client relationships with Franchise partners. The position is accountable for ensuring customer satisfaction and fostering loyalty among clients.

KEY RESPONSIBILITIES:

Responsible for preparing franchise quotations Accountable for negotiating terms and finalizing sales (including discount requests to facilitate conversions) Tasked with gathering customer feedback and monitoring order fulfillment Engaged in up-selling and cross-selling, including the promotion of exclusive inventory Building rapport and collaborating with the sales team and other departments Addressing customer complaints promptly and effectively Maintaining punctuality, cleanliness, personal appearance, and overall discipline (with documented evidence of attendance) Developing and nurturing customer relationships

Qualifications

High School Diploma Experience in inbound sales Strong communication abilities Capacity to adapt to change and maintain composure under pressure Proficient in multitasking Keen attention to detail Process-oriented Familiarity with systems and procedures Assertive personality Exceptional planning and organizational skills Strong time management and urgency perception Excellent problem-solving skills

Employment Level

Junior

Job Type

Permanent

Salary

Competitive and aligned with market standards

Employment Equity Position

No

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