Senior Technical Support Specialist
1 week ago
Job Summary
Datacentrix is seeking a highly skilled Senior Support Engineer to join our team. As a key member of our support team, you will be responsible for providing expert-level support for our Microsoft Server infrastructure.
Key Responsibilities
- Provide timely and effective support for Microsoft Server-related incidents and service requests
- Assist with escalations from 1st and 2nd line support engineers
- Perform preventative maintenance tasks, including patch management
- Implement device hardening and vulnerability management strategies
- Manage backup and antivirus solutions
Technologies and Tools
- Cloud Services: Azure & M365
- Virtualization: VMware vSphere, MS Hyper-V, Nutanix AHV
- Citrix Virtualization
- Application Delivery Controllers: F5, Citrix, FortiADC
- Operating Systems: All Microsoft & Linux
- MS infrastructure: Active Directory, Exchange, SQL, SCCM
- Backups: Veeam, Backup Exec
- Monitoring: N-Central, SCOM, PRTG, WhatsUp, SolarWinds, Nagios, Quest
- Antivirus: McAfee, ESET, Symantec, Kaspersky
Qualifications
- Matric Qualification
- MCSE
- Tertiary IT qualification
About Us
Datacentrix is a leading IT solutions provider. For more information, please contact us.
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