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Technical Support Expert

1 week ago

Pretoria, Gauteng, South Africa Munch Software Full time
Job Summary

We are seeking a highly skilled Technical Support Expert to provide expert-level technical assistance to our customers. The ideal candidate will have experience in the Retail POS Industry and possess excellent verbal and written communication skills.

Main Responsibilities:
  • Provide remote and on-site technical support for cloud-based POS systems.
  • Assist customers with technical issues related to POS software and hardware.
  • Develop and maintain documentation for technical procedures and troubleshoots.
  • Collaborate with internal teams to resolve technical issues.

Requirements:

  • Retail POS Industry experience.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Own vehicle required for travel (reimbursement provided).